London Hotels.

consumers_revenge

Hi,

Been looking at some 3 night stay hotels for London and most of them post be back through Expedia.

Anyone used Expedia please? any catches? membership fees? seen this Onekey thing but really dont understand it?

If anyone uses regularly and can let me know?

Thanks.

Voyager2002

I have used Expedia a fair number of times... Zero customer service, and one hotel (in Spain) posted a very misleading description. However, I have never had any major issues with them.

Onekey is a reward scheme: when you spend money with them they give you points, and next time you make a booking those points give you a reduction of a few pounds.

If you have an American Express card there is usually an AmEx offer of ten per cent cashback on hotels booked through Expedia. (PM me for details and link.)

heatherw_01

Expedia is decades old.
No fees, although I don't think any hotel booking site has fees does it? I could be wrong, but never seen that in my 20+ years of travelling.

OneKey is just rewards points.

400ixl

You will not be dealing with the hotel directly so rely on the 3rd party doing things correctly
Your payment is not with the hotel directly so limited rights
The cancellation T&C's are with the 3rd party not the hotel

You can usually get as good or better price directly with the hotel

About the only benefit is if the hotel does not have a loyalty scheme the Expedia do.

If you can avoid any of these 3rd parties and go direct it is a better route to go. 

daveyjp

Agree to go direct (just done it myself and the hotel had a discount code which meant the cost was the same as the lowest price I could find through a third party site.

However some hotels do only use third party external booking systems, so it can depend how you end up at the third party site.