We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

BT WiFi app

Options
I am getting really frustrated with WiFi access when out and about. I have been with BT for a few years. I have the BT WiFi app on my phone, and previously it connected seamlessly to BT WiFi without the need to enter user name and password every time. Since the rebrand to EE, the BT WiFi app does not seem to work, and when connecting to EE you are presented with a web form where account name and password needs to be entered every time. If in a shopping centre, for example, if the WiFi drops out, it doesn't even reconnect automatically....if it's EE, you have to go through the password process again. I, like many others judging by the questions in BT forums, have tried to get info from BT about this, but there is never an answer. I tried to ask the "chatline" again this morning to see if there was a new WiFi app, but the guy wouldn't/couldn't answer the question, and instead gave me a link to the familiar sign in page and asked me to "see if this works" 😤 Do others have the same problem, and is there an EE app that serves the same purpose as the BT WiFi app ?

Comments

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.