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Community Fibre 500Mbit deal - can't get it through MSN or broadband.co.uk
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Ulrich
Posts: 141 Forumite
Hi All,
Stumbled upon this deal via MSN broadband tool while in the market for a new contract.
When I click on "Get deal" button, it gets me to a page with instructions, and they basically say buy it on CF website and'll send you a £80 voucher if you provide us with your email address.
The issue is there is no 500Mbps (or 350Mbps) package on CF website, it's either 150Mbps or 1Gbps.
I contacted both MSE and CF asking to tell me how one can get this deal.
CF reply looks like a bot answer, they simply confirmed that I can buy whatever is on their website - 150Mbps or 1Gbps. Don't really like the approach.
MSE haven't replied at all.
Has anyone been successful in buying one of these "secret" packages?
Stumbled upon this deal via MSN broadband tool while in the market for a new contract.
When I click on "Get deal" button, it gets me to a page with instructions, and they basically say buy it on CF website and'll send you a £80 voucher if you provide us with your email address.
The issue is there is no 500Mbps (or 350Mbps) package on CF website, it's either 150Mbps or 1Gbps.
I contacted both MSE and CF asking to tell me how one can get this deal.
CF reply looks like a bot answer, they simply confirmed that I can buy whatever is on their website - 150Mbps or 1Gbps. Don't really like the approach.
MSE haven't replied at all.
Has anyone been successful in buying one of these "secret" packages?
0
Comments
-
Ok, looks like I know what's going on.
Basically, one cannot get any of these "secret" packages directly from CF and should use comparison websites instead.
One has to enter the email address to get to a special deal page.
Maybe that's just me but the "what to do next" bit was very confusing.
Anyway, problem solved0
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