My washing machine isn't draining and the filter looks clear. Any ideas?

JadeHighland

The spin and drain and other cycles make no difference. There was a pool of water and as I took the filter out to check it, this drained the water that was in the machine. Just spent £100 quick getting the heating part fixed so not keen to spend more money on it! Any ideas?

TELLIT01

The pump would seem to  be the most likely cause.

Albermarle

Usually you can hear the pump working at the relevant parts of the cycle. Can you hear anything?

ThisIsWeird

JadeHighland said:

The spin and drain and other cycles make no difference. There was a pool of water and as I took the filter out to check it, this drained the water that was in the machine. Just spent £100 quick getting the heating part fixed so not keen to spend more money on it! Any ideas?

Hi Jade.
Too vague, and too little info
Where was this 'pool of water'?
You took the filter out, and this drained the WM - how? Into a container? Over the floor?
Make and model, please?
Any carp in the filter housing?
When you reach in and try and spin the impeller with your fingers - ideally with WM unplugged - how easy is it to turn? (Speaking as a dad whose long-haired daughter was home for two months, and the WM packed in in that short time. You may borrow the tool i made out of a bicycle wheel spoke, with a bent end and angle-grinder produced serrated tip in order to extract/shred wot had tightly bound itself...grrrr)
When you set your machine to 'drain', what sound does it make? The drum will presumably drone as it rotates slowly, but is there an immediate humm from the pump?

JadeHighland

ThisIsWeird said:

JadeHighland said:

The spin and drain and other cycles make no difference. There was a pool of water and as I took the filter out to check it, this drained the water that was in the machine. Just spent £100 quick getting the heating part fixed so not keen to spend more money on it! Any ideas?

Hi Jade.
Too vague, and too little info
Where was this 'pool of water'?
You took the filter out, and this drained the WM - how? Into a container? Over the floor?
Make and model, please?
Any carp in the filter housing?
When you reach in and try and spin the impeller with your fingers - ideally with WM unplugged - how easy is it to turn? (Speaking as a dad whose long-haired daughter was home for two months, and the WM packed in in that short time. You may borrow the tool i made out of a bicycle wheel spoke, with a bent end and angle-grinder produced serrated tip in order to extract/shred wot had tightly bound itself...grrrr)
When you set your machine to 'drain', what sound does it make? The drum will presumably drone as it rotates slowly, but is there an immediate humm from the pump?

• Pool of water is in the drum, where the clothes go...
• Took the filter out, water went on the floor, same time the water in the drum went down.
• Assume you mean "crap" and not a random fish. No, especially as I cleaned it a few months ago.
• Beko, don't not the specific model but it's a washer-dryer.
• Is the impeller the drum that spins the clothes? If so, it's easy to turn. 
• When I turn the machine on drain, it does make an immediate humming sound. Doesn't sound anything out of the usual. Now that I'm listening to it, maybe it's going on longer than usual?
• Unsure what to listen out for regarding the pump.

Bit of an update, I stuck the tower I used to soak up all the water in the machine and turned the dryer on. Towel is dry and so is the machine. Unsure if this evaporated water goes somewhere different....

ThisIsWeird

Yes, I didn't mean 'carp', but didn't know I could be as rude as you on here
The pump impeller is the finned item you should see inside the pump when the filter is removed - easy to check again? If so, try and see if it's easy to turn by hand (with power OFF) - it should be smooth, but magneticky. By that I mean it's driven via a motor which has a series of magnets around it, so when you turn the impeller, you'll notice it'll get drawn - pulled - to a series of positions each rotation. But, it should otherwise be silky. So, if you begin to turn it, you'll be pulling against a magnet, and if you let it go it should spring back to the starting position. If you keep on turning beyond the 'pull', it'll then spring forwards to the next position. But, if it feels rough, or doesn't 'spring', then you may have hair or similar caught around its shaft, preventing it from turning. 
If the drum is empty - as it will be after opening the filter - then you could try putting it on 'drain' only setting, with no water intake, and observe if the wee impeller spins - that should be conclusive. Obvs do not mix fingers and spinning 'peller.
Is it a condensing W-D? If so, does it pump out the dryer water, or fill a tank you need to manually drain?

CliveOfIndia

One other thing to check - is the actual drain hose itself blocked with something?  In theory this shouldn't happen as the filter ought to catch any debris before it can make its way to the drain hose.  But it's pretty simple to check, so nothing lost by having a look.

In a similar vein, check the waste pipe and trap that the machine empties into.  If it's a standard screw-fit plumbing arrangement then it's very simple to unscrew the relevant parts and give them a clean out.

Again, this may not be the cause of the problem, but it's very quick and simple (and costs nothing) to have a look.