accidentally installed malware

spaceboy

I was wanting to burn a CD for the first time in years and couldnt find a way of doing it with Windows Media Player so watched a youtube video recommending CDburnerxp. Stupidly I didnt go to the official site and it installed some trash onto my computer called PC App Store. I removed it and changed the default search in Chrome back to google from yahoo but when I search it still jumps to yahoo so obviously it's not all gone or I have to change something else too. Can anyone help?

Badboi

Run an anti virus software like avg (from ms store, free). 

Badboi

1. Open Task Manager

2. Search on "pcapp",

3. Right click on the "PC App Store" app in Task Manager and select "Open file location". This will open the "PC App Store" folder in File Explorer,

4. Return to Task Manager and right click again on "PC App Store" app, then select "End Task",

5. Search in Task Manager for "nw_store" (or "nwjs" worked for me)

6. Right click on "nw_store" or "nwjs" and select End Task.

7. Return to the previously-opened File Explorer session and select the folder above "PC App Store",

8. Right click on "PC App Store" folder and select Delete,

9. Open "Startup Apps" utility and toggle off the "PCAppStore" entry.

Should be good to go at this point.

GDB2222

You really don’t know what else has been installed. So, you should definitely do a deep scan with a decent AV. Malwarebytes for example. 

debitcardmayhem

Run malwarebytes and adwarecleaner https://www.malwarebytes.com/adwcleaner

spaceboy

Badboi said:

1. Open Task Manager

2. Search on "pcapp",

3. Right click on the "PC App Store" app in Task Manager and select "Open file location". This will open the "PC App Store" folder in File Explorer,

4. Return to Task Manager and right click again on "PC App Store" app, then select "End Task",

5. Search in Task Manager for "nw_store" (or "nwjs" worked for me)

6. Right click on "nw_store" or "nwjs" and select End Task.

7. Return to the previously-opened File Explorer session and select the folder above "PC App Store",

8. Right click on "PC App Store" folder and select Delete,

9. Open "Startup Apps" utility and toggle off the "PCAppStore" entry.

Should be good to go at this point.

Nope, already did all that (although there's no search function in my task manager (windows 10). The issue is with chrome search as I said in my original post.

debitcardmayhem

debitcardmayhem said:

Run malwarebytes and adwarecleaner https://www.malwarebytes.com/adwcleaner

have you tried ?

spaceboy

debitcardmayhem said:

debitcardmayhem said:

Run malwarebytes and adwarecleaner https://www.malwarebytes.com/adwcleaner

have you tried ?

Yes, it found about 8 things and I quarrantined them. Chrome still gives yahoo search results when i type into the address bar, even though google is the default in settings.

Eyeful

1. I suggest you run the following free antimalware software:
(a) HitmanPro
https://www.hitmanpro.com/en-us
(b)AdwCleaner
https://www.malwarebytes.com/adwcleaner
(c) Malwarebytes
 https://www.malwarebytes.com/solutions/virus-scanner
(c) Bitdefender
https://www.bitdefender.com/en-gb/consumer/free-antivirus

2. If you use Chrome Browser suggest you use the following extensions:
(a) Malwarebytes Browser Guard
https://www.malwarebytes.com/browserguard
(b) Emisoft Browser Security
https://www.emsisoft.com/en/help/1974/emsisoft-browser-security/
(b) uBlock Origin
https://ublockorigin.com/

3. I also suggest that once you have downloaded any software to your computer, before running it scan the software at:
 : https://www.virustotal.com/gui/home/upload

Hope this helps you.

debitcardmayhem

what found them and what were they.

spaceboy

debitcardmayhem said:

what found them and what were they.

malwarebytes found them but unfortunately I deleted them and cannot remember. Hitmanpro found some other things that seemed fairly minor, but still have yahoo search resulkts coming up on Chrome.