The Top Regular Savers Discussion Thread

Ch1ll1Phlakes

qbadger said:

Melton

Anyone else having issue with receiving the 6 digit OTP code at step 6 of registration? Not getting anything in my email inbox.

May come to your phone so make sure you have signal with it and it may take a few minutes to arrive. 

OrangeBlueGreen

qbadger said:

Melton

Anyone else having issue with receiving the 6 digit OTP code at step 6 of registration? Not getting anything in my email inbox.

My first OTP was a little odd, I think it was phone and then email but don't quote me on which order (when registering). Once all setup, they're all coming through on both: email and text.

I started a separate thread here yesterday (just saying this so it doesn't take over the RS thread) https://forums.moneysavingexpert.com/discussion/6632919/melton-building-society-migrating-computer-systems/p1 

nomorekids

qbadger said:

Melton

Anyone else having issue with receiving the 6 digit OTP code at step 6 of registration? Not getting anything in my email inbox.

yep nothing arrives, ever 

PowerSavingMode

qbadger said:

Melton

Anyone else having issue with receiving the 6 digit OTP code at step 6 of registration? Not getting anything in my email inbox.

Melton 

No, I received both a text and an email. 

castle96

Phone only 4 me

allegro120

qbadger said:

Melton

Anyone else having issue with receiving the 6 digit OTP code at step 6 of registration? Not getting anything in my email inbox.

I had, but then I’ve checked my spam folder and they were all there. It is very rare for legitimate emails to arrive to my spam folder, this hasn’t happen to me for at least a couple of years. 

qsk

Scottish building society. Has anyone who used the freepost address (not envelop) to post your RS application heard anything back? I posted last Friday - haven't heard a thing yet.

BestSeagull

qsk said:

Scottish building society. Has anyone who used the freepost address (not envelop) to post your RS application heard anything back? I posted last Friday - haven't heard a thing yet.

I did use the envelope but posted at the same time as you did and have heard nothing yet so hopefully we're in the same pile together.

subjecttocontract

Ch1ll1Phlakes said:

subjecttocontract said:

Perhaps they're just getting to many regular saver applications and want to cool things down so, change the system, make it confusing, let people struggle (I bet the people on here having problems are just the tip of the iceburg) and all is fine.

From their email at the end of September they're trying to make improvements on the whole to their online site and account offerings. See below



They're using a brand new platform meaning everyone has to now set up brand new log in details. From what I've seen on the new platform, this change also seems to have affected the actual account number. As discussed previously, the account number for the old system was XXX1234567XXX where the first three letters denoted the account name (i.e. ARG for Adcock Regular), 7 digits of your account number and the three last letters denoted the first three letters of your surname (i.e. PHL for Phlakes).

The new system is using the 7 digits of the previous with a preceding 0 to update the account number to the standard form of 8 digits. With this change in mind I imagine any new accounts released by Melton from this point onward may only require a sort code and the new account number, instead of requiring the reference as before. Though please do not try changing your payment details unless advised to do so by Melton themselves.

I have a couple of Melton BS accounts. They haven't contacted me about any changes so I'm currently doing nothing. Payments are being made by standing order. If they muck up they can sort it out. I'll just wait until I get the official communication telling me what to do/change/reset etc. Sounds like a nightmare......Im staying well away from it.

francoghezzi

subjecttocontract said:

Ch1ll1Phlakes said:

subjecttocontract said:

Perhaps they're just getting to many regular saver applications and want to cool things down so, change the system, make it confusing, let people struggle (I bet the people on here having problems are just the tip of the iceburg) and all is fine.

From their email at the end of September they're trying to make improvements on the whole to their online site and account offerings. See below



They're using a brand new platform meaning everyone has to now set up brand new log in details. From what I've seen on the new platform, this change also seems to have affected the actual account number. As discussed previously, the account number for the old system was XXX1234567XXX where the first three letters denoted the account name (i.e. ARG for Adcock Regular), 7 digits of your account number and the three last letters denoted the first three letters of your surname (i.e. PHL for Phlakes).

The new system is using the 7 digits of the previous with a preceding 0 to update the account number to the standard form of 8 digits. With this change in mind I imagine any new accounts released by Melton from this point onward may only require a sort code and the new account number, instead of requiring the reference as before. Though please do not try changing your payment details unless advised to do so by Melton themselves.

I have a couple of Melton BS accounts. They haven't contacted me about any changes so I'm currently doing nothing. Payments are being made by standing order. If they muck up they can sort it out. I'll just wait until I get the official communication telling me what to do/change/reset etc. Sounds like a nightmare......Im staying well away from it.

What nightmare? It took 1 minute to go back on line following the instructions.