The Top Regular Savers Discussion Thread

allegro120

Aidanmc said:

Re. Scottish BS RS
Applying as a new customer, can the application be emailed together with id and deposit sent by bank transfer once account is open or do i need to send application, id and cheque in post?

I've emailed my application together with ID.  I guess it should be ok because that's what it says on the application form: 

"You have 3 options for sending your completed application form and ID to us:
1. Email your scanned application form and ID to us at: members@scotbs.co.uk 2. Post your application form and ID to us at: Scottish Building Society, SBS House, 193 Dalry Road, EDINBURGH EH11 2EF 3. If you apply face-to-face in any of our Relationship Centres, you’ll need to provide two separate forms of ID when you visit us."

In my understanding cheque deposit is only obligatory for postal applications, but I could be wrong.

"For postal applications, your first deposit to the account must be made by cheque and must be issued from a UK Bank or Building Society Account in your name."

granta

BestSeagull said:

granta said:

Suffolk Building Society - Regular saver ending Sept 2025

This has matured into a holding account but I can't see how to withdraw the funds online. Any ideas?

I'm sorry. It's bad news, I'm in this situation too. Apparently if we had given maturity instructions prior to the account maturing (I was told a letter was sent and also possible to do online within 14 days prior to closure) then the funds would have arrived into the nominated account by close of business today.

As it stands, the only way to get the money out is to make a request by secure message, which will take up to two business days for a response, then wait 3 more business days while they do a BACS transfer. All the while it's earning less than 2%. Horrifying! I've made a note for my other accounts to stay on top of future maturity instructions!

Thanks, it will have to do! I don't recall receiving a letter but it's been a busy few weeks so probably my fault!

allegro120

OrangeBlueGreen said:

Scottish BS email applications

Just in case it helps someone, software such as PDF gear allows you to insert a picture/scan of your signature onto PDFs.

That's what I use.  I've tried many and they either didn't do the full job or charge for download. PDFgear is free and does everything needed for application forms.

BestSeagull

granta said:

BestSeagull said:

granta said:

Suffolk Building Society - Regular saver ending Sept 2025

This has matured into a holding account but I can't see how to withdraw the funds online. Any ideas?

I'm sorry. It's bad news, I'm in this situation too. Apparently if we had given maturity instructions prior to the account maturing (I was told a letter was sent and also possible to do online within 14 days prior to closure) then the funds would have arrived into the nominated account by close of business today.

As it stands, the only way to get the money out is to make a request by secure message, which will take up to two business days for a response, then wait 3 more business days while they do a BACS transfer. All the while it's earning less than 2%. Horrifying! I've made a note for my other accounts to stay on top of future maturity instructions!

Thanks, it will have to do! I don't recall receiving a letter but it's been a busy few weeks so probably my fault!

Same here!
I forgot to mention. They asked that the last 4 digits of the nominated account number be mentioned in the secure message so they can check them against the information they have on file.

Aidanmc

allegro120 said:

Aidanmc said:

Re. Scottish BS RS
Applying as a new customer, can the application be emailed together with id and deposit sent by bank transfer once account is open or do i need to send application, id and cheque in post?

I've emailed my application together with ID.  I guess it should be ok because that's what it says on the application form: 

"You have 3 options for sending your completed application form and ID to us:
1. Email your scanned application form and ID to us at: members@scotbs.co.uk 2. Post your application form and ID to us at: Scottish Building Society, SBS House, 193 Dalry Road, EDINBURGH EH11 2EF 3. If you apply face-to-face in any of our Relationship Centres, you’ll need to provide two separate forms of ID when you visit us."

In my understanding cheque deposit is only obligatory for postal applications, but I could be wrong.

"For postal applications, your first deposit to the account must be made by cheque and must be issued from a UK Bank or Building Society Account in your name."

I would have thought that too, but from Scottish BS reply to Stargunner looks as though its necessary to send cheque by post regardless of application method.

Stargunner

allegro120 said:

Aidanmc said:

Re. Scottish BS RS
Applying as a new customer, can the application be emailed together with id and deposit sent by bank transfer once account is open or do i need to send application, id and cheque in post?

I've emailed my application together with ID.  I guess it should be ok because that's what it says on the application form: 

"You have 3 options for sending your completed application form and ID to us:
1. Email your scanned application form and ID to us at: members@scotbs.co.uk 2. Post your application form and ID to us at: Scottish Building Society, SBS House, 193 Dalry Road, EDINBURGH EH11 2EF 3. If you apply face-to-face in any of our Relationship Centres, you’ll need to provide two separate forms of ID when you visit us."

In my understanding cheque deposit is only obligatory for postal applications, but I could be wrong.

"For postal applications, your first deposit to the account must be made by cheque and must be issued from a UK Bank or Building Society Account in your name."

I emailed my application and then received an email saying that the account was open and asked me to send them a cheque for my first deposit. 

I replied asking for their bank details so that I could pay by bank transfer and I received the following reply.

Regrettably, for postal applications, the initial payment must be made by personal cheque drawn from a UK Bank or Building Society account in your name. This requirement is stated at the bottom of our application form.

Please confirm whether you are able to provide a cheque from an account held in your name. Unfortunately, if this is not possible, we will be unable to proceed with your application.

jameseonline

Stargunner said:

Kim_13 said:

Stargunner said:

I applied for the Scottish BS RS this morning by email.
Just had an email from them advising that the account is now open and ready to be funded. They have asked me to post them a cheque. I have emailed them back advising that I don’t have a cheque book, and  have asked if I can do a bank transfer from my nominated bank .

Thanks, please let us know what they say. If it's necessary to post a cheque then there's little point to an emailed application, as it doesn't save the postage.

Just had the following email response from them 

Regrettably, for postal applications, the initial payment must be made by personal cheque drawn from a UK Bank or Building Society account in your name. This requirement is stated at the bottom of our application form.

Please confirm whether you are able to provide a cheque from an account held in your name. Unfortunately, if this is not possible, we will be unable to proceed with your application.

Cheque only?, how archaic 

fuzzzzy

jameseonline said:

Stargunner said:

Kim_13 said:

Stargunner said:

I applied for the Scottish BS RS this morning by email.
Just had an email from them advising that the account is now open and ready to be funded. They have asked me to post them a cheque. I have emailed them back advising that I don’t have a cheque book, and  have asked if I can do a bank transfer from my nominated bank .

Thanks, please let us know what they say. If it's necessary to post a cheque then there's little point to an emailed application, as it doesn't save the postage.

Just had the following email response from them 

Regrettably, for postal applications, the initial payment must be made by personal cheque drawn from a UK Bank or Building Society account in your name. This requirement is stated at the bottom of our application form.

Please confirm whether you are able to provide a cheque from an account held in your name. Unfortunately, if this is not possible, we will be unable to proceed with your application.

Cheque only?, how archaic 

I would not be so bothered about the cheque requirements, I can dig out my old cheque book. I'm more bothered by the ID requirements. Does everyone need to supply ID, can they not verify anyone electronically? 

Stargunner

fuzzzzy said:

jameseonline said:

Stargunner said:

Kim_13 said:

Stargunner said:

I applied for the Scottish BS RS this morning by email.
Just had an email from them advising that the account is now open and ready to be funded. They have asked me to post them a cheque. I have emailed them back advising that I don’t have a cheque book, and  have asked if I can do a bank transfer from my nominated bank .

Thanks, please let us know what they say. If it's necessary to post a cheque then there's little point to an emailed application, as it doesn't save the postage.

Just had the following email response from them 

Regrettably, for postal applications, the initial payment must be made by personal cheque drawn from a UK Bank or Building Society account in your name. This requirement is stated at the bottom of our application form.

Please confirm whether you are able to provide a cheque from an account held in your name. Unfortunately, if this is not possible, we will be unable to proceed with your application.

Cheque only?, how archaic 

I would not be so bothered about the cheque requirements, I can dig out my old cheque book. I'm more bothered by the ID requirements. Does everyone need to supply ID, can they not verify anyone electronically? 

You have to provide 2 forms of ID,, but you can email those with the application form

wmb194

Stargunner said:

fuzzzzy said:

jameseonline said:

Stargunner said:

Kim_13 said:

Stargunner said:

I applied for the Scottish BS RS this morning by email.
Just had an email from them advising that the account is now open and ready to be funded. They have asked me to post them a cheque. I have emailed them back advising that I don’t have a cheque book, and  have asked if I can do a bank transfer from my nominated bank .

Thanks, please let us know what they say. If it's necessary to post a cheque then there's little point to an emailed application, as it doesn't save the postage.

Just had the following email response from them 

Regrettably, for postal applications, the initial payment must be made by personal cheque drawn from a UK Bank or Building Society account in your name. This requirement is stated at the bottom of our application form.

Please confirm whether you are able to provide a cheque from an account held in your name. Unfortunately, if this is not possible, we will be unable to proceed with your application.

Cheque only?, how archaic 

I would not be so bothered about the cheque requirements, I can dig out my old cheque book. I'm more bothered by the ID requirements. Does everyone need to supply ID, can they not verify anyone electronically? 

You have to provide 2 forms of ID,, but you can email those with the application form

The ID leaflet says it depends on how you're applying. If by post then just a photocopy of your passport or photo driving licence is required in the first instance.

"For all applications, we use an electronic verification system to verify the documents and/or information you provide. This identity search will not affect your credit rating.

...

Applying by post

Add your Passport or Driving Licence number details onto the application form and send us a photocopy of your Passport and/or Photo Driving Licence along with your application. 

If we are unable to verify your identity electronically we will contact you to ask you to send us some documents instead."

https://www.scottishbs.co.uk/media/kgqboocp/sbs556-proof-of-id-checklist.pdf

https://www.scottishbs.co.uk/help-and-support/proving-your-identity/