The Top Regular Savers Discussion Thread

Aidanmc

allegro120 said:

Aidanmc said:

Re. Scottish BS RS
Applying as a new customer, can the application be emailed together with id and deposit sent by bank transfer once account is open or do i need to send application, id and cheque in post?

I've emailed my application together with ID.  I guess it should be ok because that's what it says on the application form: 

"You have 3 options for sending your completed application form and ID to us:
1. Email your scanned application form and ID to us at: members@scotbs.co.uk 2. Post your application form and ID to us at: Scottish Building Society, SBS House, 193 Dalry Road, EDINBURGH EH11 2EF 3. If you apply face-to-face in any of our Relationship Centres, you’ll need to provide two separate forms of ID when you visit us."

In my understanding cheque deposit is only obligatory for postal applications, but I could be wrong.

"For postal applications, your first deposit to the account must be made by cheque and must be issued from a UK Bank or Building Society Account in your name."

I would have thought that too, but from Scottish BS reply to Stargunner looks as though its necessary to send cheque by post regardless of application method.

Stargunner

allegro120 said:

Aidanmc said:

Re. Scottish BS RS
Applying as a new customer, can the application be emailed together with id and deposit sent by bank transfer once account is open or do i need to send application, id and cheque in post?

I've emailed my application together with ID.  I guess it should be ok because that's what it says on the application form: 

"You have 3 options for sending your completed application form and ID to us:
1. Email your scanned application form and ID to us at: members@scotbs.co.uk 2. Post your application form and ID to us at: Scottish Building Society, SBS House, 193 Dalry Road, EDINBURGH EH11 2EF 3. If you apply face-to-face in any of our Relationship Centres, you’ll need to provide two separate forms of ID when you visit us."

In my understanding cheque deposit is only obligatory for postal applications, but I could be wrong.

"For postal applications, your first deposit to the account must be made by cheque and must be issued from a UK Bank or Building Society Account in your name."

I emailed my application and then received an email saying that the account was open and asked me to send them a cheque for my first deposit. 

I replied asking for their bank details so that I could pay by bank transfer and I received the following reply.

Regrettably, for postal applications, the initial payment must be made by personal cheque drawn from a UK Bank or Building Society account in your name. This requirement is stated at the bottom of our application form.

Please confirm whether you are able to provide a cheque from an account held in your name. Unfortunately, if this is not possible, we will be unable to proceed with your application.

jameseonline

Stargunner said:

Kim_13 said:

Stargunner said:

I applied for the Scottish BS RS this morning by email.
Just had an email from them advising that the account is now open and ready to be funded. They have asked me to post them a cheque. I have emailed them back advising that I don’t have a cheque book, and  have asked if I can do a bank transfer from my nominated bank .

Thanks, please let us know what they say. If it's necessary to post a cheque then there's little point to an emailed application, as it doesn't save the postage.

Just had the following email response from them 

Regrettably, for postal applications, the initial payment must be made by personal cheque drawn from a UK Bank or Building Society account in your name. This requirement is stated at the bottom of our application form.

Please confirm whether you are able to provide a cheque from an account held in your name. Unfortunately, if this is not possible, we will be unable to proceed with your application.

Cheque only?, how archaic 

fuzzzzy

jameseonline said:

Stargunner said:

Kim_13 said:

Stargunner said:

I applied for the Scottish BS RS this morning by email.
Just had an email from them advising that the account is now open and ready to be funded. They have asked me to post them a cheque. I have emailed them back advising that I don’t have a cheque book, and  have asked if I can do a bank transfer from my nominated bank .

Thanks, please let us know what they say. If it's necessary to post a cheque then there's little point to an emailed application, as it doesn't save the postage.

Just had the following email response from them 

Regrettably, for postal applications, the initial payment must be made by personal cheque drawn from a UK Bank or Building Society account in your name. This requirement is stated at the bottom of our application form.

Please confirm whether you are able to provide a cheque from an account held in your name. Unfortunately, if this is not possible, we will be unable to proceed with your application.

Cheque only?, how archaic 

I would not be so bothered about the cheque requirements, I can dig out my old cheque book. I'm more bothered by the ID requirements. Does everyone need to supply ID, can they not verify anyone electronically? 

Stargunner

fuzzzzy said:

jameseonline said:

Stargunner said:

Kim_13 said:

Stargunner said:

I applied for the Scottish BS RS this morning by email.
Just had an email from them advising that the account is now open and ready to be funded. They have asked me to post them a cheque. I have emailed them back advising that I don’t have a cheque book, and  have asked if I can do a bank transfer from my nominated bank .

Thanks, please let us know what they say. If it's necessary to post a cheque then there's little point to an emailed application, as it doesn't save the postage.

Just had the following email response from them 

Regrettably, for postal applications, the initial payment must be made by personal cheque drawn from a UK Bank or Building Society account in your name. This requirement is stated at the bottom of our application form.

Please confirm whether you are able to provide a cheque from an account held in your name. Unfortunately, if this is not possible, we will be unable to proceed with your application.

Cheque only?, how archaic 

I would not be so bothered about the cheque requirements, I can dig out my old cheque book. I'm more bothered by the ID requirements. Does everyone need to supply ID, can they not verify anyone electronically? 

You have to provide 2 forms of ID,, but you can email those with the application form

wmb194

Stargunner said:

fuzzzzy said:

jameseonline said:

Stargunner said:

Kim_13 said:

Stargunner said:

I applied for the Scottish BS RS this morning by email.
Just had an email from them advising that the account is now open and ready to be funded. They have asked me to post them a cheque. I have emailed them back advising that I don’t have a cheque book, and  have asked if I can do a bank transfer from my nominated bank .

Thanks, please let us know what they say. If it's necessary to post a cheque then there's little point to an emailed application, as it doesn't save the postage.

Just had the following email response from them 

Regrettably, for postal applications, the initial payment must be made by personal cheque drawn from a UK Bank or Building Society account in your name. This requirement is stated at the bottom of our application form.

Please confirm whether you are able to provide a cheque from an account held in your name. Unfortunately, if this is not possible, we will be unable to proceed with your application.

Cheque only?, how archaic 

I would not be so bothered about the cheque requirements, I can dig out my old cheque book. I'm more bothered by the ID requirements. Does everyone need to supply ID, can they not verify anyone electronically? 

You have to provide 2 forms of ID,, but you can email those with the application form

The ID leaflet says it depends on how you're applying. If by post then just a photocopy of your passport or photo driving licence is required in the first instance.

"For all applications, we use an electronic verification system to verify the documents and/or information you provide. This identity search will not affect your credit rating.

...

Applying by post

Add your Passport or Driving Licence number details onto the application form and send us a photocopy of your Passport and/or Photo Driving Licence along with your application. 

If we are unable to verify your identity electronically we will contact you to ask you to send us some documents instead."

https://www.scottishbs.co.uk/media/kgqboocp/sbs556-proof-of-id-checklist.pdf

https://www.scottishbs.co.uk/help-and-support/proving-your-identity/

granta

BestSeagull said:

granta said:

BestSeagull said:

granta said:

Suffolk Building Society - Regular saver ending Sept 2025

This has matured into a holding account but I can't see how to withdraw the funds online. Any ideas?

I'm sorry. It's bad news, I'm in this situation too. Apparently if we had given maturity instructions prior to the account maturing (I was told a letter was sent and also possible to do online within 14 days prior to closure) then the funds would have arrived into the nominated account by close of business today.

As it stands, the only way to get the money out is to make a request by secure message, which will take up to two business days for a response, then wait 3 more business days while they do a BACS transfer. All the while it's earning less than 2%. Horrifying! I've made a note for my other accounts to stay on top of future maturity instructions!

Thanks, it will have to do! I don't recall receiving a letter but it's been a busy few weeks so probably my fault!

Same here!
I forgot to mention. They asked that the last 4 digits of the nominated account number be mentioned in the secure message so they can check them against the information they have on file.

Ok thanks. I will send them my third message of the evening and hope they can send the funds in the shortest possible time now. I didn't have a full balance so the loss is not too large

Kim_13

As they want less ID to apply by post than in person, I wonder if that is the reason for insisting on a cheque - effectively counting the cheque as the second piece of ID.

gt94sss2

fuzzzzy said:

jameseonline said:

Stargunner said:

Kim_13 said:

Stargunner said:

I applied for the Scottish BS RS this morning by email.
Just had an email from them advising that the account is now open and ready to be funded. They have asked me to post them a cheque. I have emailed them back advising that I don’t have a cheque book, and  have asked if I can do a bank transfer from my nominated bank .

Thanks, please let us know what they say. If it's necessary to post a cheque then there's little point to an emailed application, as it doesn't save the postage.

Just had the following email response from them 

Regrettably, for postal applications, the initial payment must be made by personal cheque drawn from a UK Bank or Building Society account in your name. This requirement is stated at the bottom of our application form.

Please confirm whether you are able to provide a cheque from an account held in your name. Unfortunately, if this is not possible, we will be unable to proceed with your application.

Cheque only?, how archaic 

I would not be so bothered about the cheque requirements, I can dig out my old cheque book. I'm more bothered by the ID requirements. Does everyone need to supply ID, can they not verify anyone electronically? 

My reading of Scottish BS's requirements was that you didn't need to email your id documents to them and that were only needed if electronic verification failed.

I could be wrong. Their website/pdf on this is unclear..

WillPS

Kim_13 said:

As they want less ID to apply by post than in person, I wonder if that is the reason for insisting on a cheque - effectively counting the cheque as the second piece of ID.

Would make sense, except they don't seem to demand the cheque is drawn from an account in the same name?