The Top Regular Savers Discussion Thread

csw5780

mon3ysav3r said:

mon3ysav3r said:

I am an existing Monmouthshire BS online customer who uses the website for a Regular Saver Issue 8.

If I login to the app using the "Existing Customer" button will it stop me from using the website myaccounts.monbs.com online access?

To answer my own question I can still see the Regular Saver Issue 8 using the website myaccounts.monbs.com online access even after registering to use the Monmouthshire BS phone app.

I can not see the new App Exclusive Regular Saver Issue 1 that I have just opened using the website myaccounts.monbs.com online access (yet?), but I can see it in the Monmouthshire BS phone app.

No not showing for me. Open and funded. 

masonic

10_66 said:

masonic said:

10_66 said:

OrangeBlueGreen said:

Controlthenarrative said:

Monmouthshire Building Society

App Exclusive for existing customers prior to 20.08.25

£50 min £1000 max per month. Maximum balance £12k.

7% Variable

Under exclusive accounts in app 

This seems very generous but I'm still not over the previous one. More or less a month later and I've had no letter to confirm it's all open. I notice this is app only though so should hopefully be more straightforward. Do we think they've launched this because of all the issues?

I can not understand why on earth they have put another app only account on offer when they know full well what the accessibility issues are with the app.

As an incentive to beta test it?

Maybe, but I think they already know the app's flaws and they remain, so if they haven't been ironed out, they're just wasting people's time.

The main flaw seems to be associated with resilience under high load. It's been updated since the last incident. What better way to stress test it than to make an offer that's too good to refuse. Clearly some issues remain, but my experience this time was better than last. Perhaps a step in the right direction.

Overall less hassle than a postal application, and unlike some other providers, no need to re-enter personal information they already have.

10_66

WillPS said:

For those struggling with the MonBS app, if you persevere through the seemingly endless 'loading animations' and random logouts you will eventually be able to get the account opened. Make sure you keep the screen active when on the 'application in progress' screen.

It's incredibly fragile but it will eventually work (took my wife about 40 mins and me about an hour). 

I haven't got past the system maintenance page over the past 2 hours.

Bob2000

Monbs app/branch exclusive  Regular Saver  7% £1000/£500 

So l have the 12 month RS at 6% £500 per month, Can l apply  for this account too? 
Also it says on the information section minimum £0 Max £500 (branch) but then goes on to say minimum  £50 per month?

WillPS

10_66 said:

WillPS said:

For those struggling with the MonBS app, if you persevere through the seemingly endless 'loading animations' and random logouts you will eventually be able to get the account opened. Make sure you keep the screen active when on the 'application in progress' screen.

It's incredibly fragile but it will eventually work (took my wife about 40 mins and me about an hour). 

I haven't got past the system maintenance page over the past 2 hours.

Have you updated the app?

WillPS

Bob2000 said:

Monbs app/branch exclusive  Regular Saver  7% £1000/£500 

So l have the 12 month RS at 6% £500 per month, Can l apply  for this account too? 
Also it says on the information section minimum £0 Max £500 (branch) but then goes on to say minimum  £50 per month?

Nothing to say you can't (yet!). I have a funny feeling they'll do a Saffron with this.

Kim_13

PowerSavingMode said:

flaneurs_lobster said:

subjecttocontract said:

flaneurs_lobster said:

subjecttocontract said:

I closed mine this week without a penalty.

I don't doubt your experience for a moment but the wording of the rate reduction letter reads somewhat ambiguously 

If you decide to close your account because of this rate change, you can do so without notice, charge, or loss of interest within 30 days of the effective date.  

Is that a 30 day window after 1 Sep or a 60 day window, 30 days either side of 1 Sep?

Your closure this week without penalty suggests the latter, although I would have interpreted the wording as meaning the former.

I only had £100 in the account so the interest payment was small but there was no deduction. So, I assume it's 30 days either side of the interest rate reduction.

Fair enough, I've got £2k+ so think I'll follow @Kim_13 's lead and leave it alone 'till next month.

Which RS is this, please?

Coventry Loyalty Issue 3. At 5% it was never the best rate but it had a prize draw if £100 was deposited so several forumites opened it for this reason.

brucefan_2

OrangeBlueGreen said:

Controlthenarrative said:

Monmouthshire Building Society

App Exclusive for existing customers prior to 20.08.25

£50 min £1000 max per month. Maximum balance £12k.

7% Variable

Under exclusive accounts in app 

This seems very generous but I'm still not over the previous one. More or less a month later and I've had no letter to confirm it's all open. I notice this is app only though so should hopefully be more straightforward. Do we think they've launched this because of all the issues?

You may feel happy not to have had a letter.

I did eventually get one - tried to login with the user name and password I had originally set (and which had got me at one point to my account dashboard) only to be faced with Password/Username not recognised issue - please register for an online account.

And yes, I do now very much regret trying to re-register - apparently I now have another letter on its way to me and I still can't get past the app screen inviting me to use one of two non-existent options for 2FA.

This has not been the smoothest of on-boarding experiences.

10_66

WillPS said:

10_66 said:

WillPS said:

For those struggling with the MonBS app, if you persevere through the seemingly endless 'loading animations' and random logouts you will eventually be able to get the account opened. Make sure you keep the screen active when on the 'application in progress' screen.

It's incredibly fragile but it will eventually work (took my wife about 40 mins and me about an hour). 

I haven't got past the system maintenance page over the past 2 hours.

Have you updated the app?

I had the previous version and couldn't log on after making numerous attempts.  I updated it to the new version and still can't log on.  

PowerSavingMode

WillPS said:

For those struggling with the MonBS app, if you persevere through the seemingly endless 'loading animations' and random logouts you will eventually be able to get the account opened. Make sure you keep the screen active when on the 'application in progress' screen.

It's incredibly fragile but it will eventually work (took my wife about 40 mins and me about an hour). 

I can confirm the same. After 40 minutes and nine attempts later, I managed to open MonBS App Exclusive Regular Saver (7%). I'm persistent, if not stubborn.