The Top Regular Savers Discussion Thread

friolento

AFAIK, the obligation to notify applies, by FCA rules, only to accounts with balances >£100. But check for yourself.

10_66

gt94sss2 said:

Saver684926 said:

Darlington Building Society Regular Monthly Saver and Green Monthly Saver

Did anyone receive any correspondence regarding the conversion of these accounts to easy access savings accounts please?

If you did, can you please advise if you held more than £100 in either of the accounts?

I had a Darlington RS with over £100 that matured recently and I asked them why I did not receive notification that this was going to occur.

They claimed that the maturity notifications had been sent by email and may have ended up in my Spam folder.

Don't really buy that but not really worth the effort to pursue 

I had the same occur too.  They confirmed no notice had been sent for conversion due to balance, but claimed to have sent out notice for the maturity.  They did not send me anything for the maturing account and could not prove that they had when I asked for this.

jameseonline

Seems my £250 is showing up in my Darlington Regular today ☺️

nomorekids

Saver684926 said:

Darlington Building Society Regular Monthly Saver and Green Monthly Saver

Hello,

Did anyone receive any correspondence regarding the conversion of these accounts to easy access savings accounts please?

If you did, can you please advise if you held more than £100 in either of the accounts?

If you did not, can you also advise if you held more than £100 in either of the accounts please?

Darlington Building Society have advised communications around the product change were only sent to members with more than £100 in one of the affected accounts, and they say this is in line with their ts and cs. However I think communications should have been sent to all members (or at least put in branch/online) and that not doing so was not in line with the terms, as there is no stated required minimum balance for notifying of changes to 'specific terms' (while there is relating to interest rates).

I looked through this thread, and it seems weird that no one posted about the changes before they occurred, which is why I am asking the question as it will help confirm if:

1. Communications were actually sent out to anyone (on balance of probabilities, someone on here probably had more than £100 in either account)
2. If communications were actually limited to those with more than £100 balances

Thank you

No communications received by either of us and both of us less than £100

Saver684926

@gt94sss2 - Was that a Regular Monthly Saver or Green Regular Saver, or was it a 12 Month Regular Saver or something please?

@friolento I've found BCOBS 4.1.2(3) in the handbook, and it sides with them re the rate (I agree with them on that too), but it doesn't stipulate a minimum threshold for a terms change notification etc.

@10_66 - Was that a 12 month regular saver maturity please?

gt94sss2

Saver684926 said:

@gt94sss2 - Was that a Regular Monthly Saver or Green Regular Saver, or was it a 12 Month Regular Saver or something please?

It was a 12 Month Regular Saver 

10_66

Saver684926 said:

@10_66 - Was that a 12 month regular saver maturity please?

Darlington.
Yes, it was a 12 Month Regular Saver that matured.

george4064

When trying to open the Principality 6 month regular saver I get the following message:

Sorry! Something’s gone wrong.

We’re working hard to put it right. In the meantime, please try again.

Anyone else getting this or just me?

chris_the_bee

george4064 said:

When trying to open the Principality 6 month regular saver I get the following message:

Sorry! Something’s gone wrong.

We’re working hard to put it right. In the meantime, please try again.

Anyone else getting this or just me?

I seem to remember they carry out end of day maintenance which stops some activity.
Try again later.

BestSeagull

ForumUser7 said:

Welcome to the forum.

My accounts were converted and I was not notified either, but I did hold less than £100. They probably are supposed to notify us.

I don't think anyone did post before the changes occurred, but I posted (as did @BestSeagull ) when we became aware, albeit after the changes had taken place. I am unsure what their balance was. I don't believe anyone else posted about the same issue, so perhaps it is just us three affected.

My balance was less than £100.