The Top Regular Savers Discussion Thread

Section62

Bridlington1 said:

Bridlington1 said:

Saffron BS Members Month RS to be launched 2nd June 2025:

8% Fixed
£50 per calendar month max
1 withdrawal/mth

In addition I have been able to give maturity instructions over the phone for my old Member's Month RS to be converted into a new Members Month RS upon its maturity next month.

The Saffron Member's Month RS and Refer a Friend RS are now both showing online as maturity options for the old Member's Month RS.  The (new) Member's Month one shows as 8%, though has no other details. But it can be selected.  The Refer a Friend RS 'more info' link seems to be broken as it goes to the Small Saver RS summary box.

I vaguely considered selecting the Refer a Friend option to see if that bypassed the referral, but decided not to risk it in case Saffron have their own version of '[Removed by Forum Team]'.

flaneurs_lobster

Section62 said:

.....in case Saffron have their own version of '[Removed by Forum Team]'.

Tracy?    

WillPS

ForumUser7 said:

jameseonline said:

Just opened my 1st Principality 6 Month Issue 3 & sent £200 to it, I'll try my luck getting another in a few days 🤣

Did you get a message saying the reference didn't match when you made the deposit? Wondering if this is normal when the account is recently opened

Yes, this is perfectly normal and is generally the experience with all building societies and even some of the smaller banks (this happened yesterday with me and Virgin Money). They all update the Confirmation of Payee (CoP) database overnight, only the bigger players and the fintechs update it more frequently.

friolento

janusdesign said:

update: reply by secure message from the digital team to my previous message...

Thank you for your secure message.

We do appreciate that you have held more than one account of the same issue previously but as stated in the terms and conditions for this account you are only able to have one account of the same issue number. We are aware that are system on occasion allows customers to have more than one account.

We’re here to help

Beth
Your Digital Service Team

It's good of you that you have alerted other Principality CS folks, so we can be sure they are all on the case. We don't want to have multiple good accounts, do we.

saverkev

Section62 said:

Bridlington1 said:

Bridlington1 said:

Saffron BS Members Month RS to be launched 2nd June 2025:

8% Fixed
£50 per calendar month max
1 withdrawal/mth

In addition I have been able to give maturity instructions over the phone for my old Member's Month RS to be converted into a new Members Month RS upon its maturity next month.

The Saffron Member's Month RS and Refer a Friend RS are now both showing online as maturity options for the old Member's Month RS.  The (new) Member's Month one shows as 8%, though has no other details. But it can be selected.  The Refer a Friend RS 'more info' link seems to be broken as it goes to the Small Saver RS summary box.

I vaguely considered selecting the Refer a Friend option to see if that bypassed the referral, but decided not to risk it in case Saffron have their own version of '[Removed by Forum Team]'.

Saffron Members Month RS

Thanks for info - maturity option changed to open the new RS

Section62

friolento said:

janusdesign said:

update: reply by secure message from the digital team to my previous message...

Thank you for your secure message.

We do appreciate that you have held more than one account of the same issue previously but as stated in the terms and conditions for this account you are only able to have one account of the same issue number. We are aware that are system on occasion allows customers to have more than one account.

We’re here to help

Beth
Your Digital Service Team

It's good of you that you have alerted other Principality CS folks, so we can be sure they are all on the case. We don't want to have multiple good accounts, do we.

When janusdesign first messaged them it wasn't clear if this was one CS agent who was making a mistake, or if it was policy.

We still don't know for sure, only that two CS agents in the Digital Service Team have the same interpretation of the T&C's.

Based on the response janusdesign got it looks like maturity instructions need to be given using a specific route to avoid encountering '[Removed by Forum Team]'... so their contact with Principality and the reply they've posted are likely to be useful to the MSE community.

Also it is unrealistic to imagine that no other Principality customers in the same position would contact the CS team, so more agents were going to find out about it whether janusdesign contacted them or not.

Speculator

how did people make their 1st payment into the Saffron refer a friend a/c. Internal transfer of by FP. 

If FP, did it show up within 2 hrs?

qbadger

Saffron treats deposits on non-working days having been received the next working day

roked

My Skipton RS was set for maturity yesterday and did not know what to expect given today is a non-working day. The RS disappeared overnight and I was able to apply for a new one today and its funded and surprisingly showing with a deposit of today's date (since it's not supposed to show for a non-working day), so I should be good to deposit again in June. Weirdly the new maturity date is now set for 1st June 2026, not sure why that has happened

One drawback though is that I have not received the funds from the old RS, I guess that will not be processed until Monday. 

roked

Speculator said:

how did people make their 1st payment into the Saffron refer a friend a/c. Internal transfer of by FP. 

If FP, did it show up within 2 hrs?

Saffron do not process deposits on a nonworking day, you will not see it until Monday and it will be on that date too