The Top Regular Savers Discussion Thread

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  • Kim_13 said:
    I received a Secure Message from Loughborough BS with my Holiday Monthly Saver account details this afternoon. Took a week in my case.

    I was going to chase it tomorrow to check they had received it, so that’s saved me a job.
    Loughborough 

    Same here.

    As me to deposit some money and then let them know (by replying to the message) and then they would issue a passbook by post.
  • Chadsman
    Chadsman Posts: 1,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Kim_13 said:
    I received a Secure Message from Loughborough BS...
    How did you get a secure message from Loughborough BS, do they have an online portal?
    God save the King!
    I'll save Winston Churchill, Jane Austen, J. M. W. Turner and Alan Turing.
  • Aidanmc
    Aidanmc Posts: 1,146 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Kim_13 said:
    I received a Secure Message from Loughborough BS with my Holiday Monthly Saver account details this afternoon. Took a week in my case.

    I was going to chase it tomorrow to check they had received it, so that’s saved me a job.

    Same for me. I got impatient though and resent my application email this morning. 2 hours later i receive their email with deposit details
  • allegro120
    allegro120 Posts: 1,647 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Kim_13 said:
    I received a Secure Message from Loughborough BS with my Holiday Monthly Saver account details this afternoon. Took a week in my case.

    I was going to chase it tomorrow to check they had received it, so that’s saved me a job.
    So did I.  I was surprised because Loughborough has no online servicing.  I've never heard of 'mimecast' before... Took 6 days in my case.  I had it in my diary for today to call them and check on the progress of my application, but they beat me to it. Funding tomorrow as prescribed :)
  • dcs34
    dcs34 Posts: 646 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    Chadsman said:
    Kim_13 said:
    I received a Secure Message from Loughborough BS...
    How did you get a secure message from Loughborough BS, do they have an online portal?
    You will get an email with a link to access a Mimecast secure email account.
  • Kim_13
    Kim_13 Posts: 3,205 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Chadsman said:
    Kim_13 said:
    I received a Secure Message from Loughborough BS...
    How did you get a secure message from Loughborough BS, do they have an online portal?
    They send an email saying they have sent a Secure Message. Clicking on it will prompt you to enter your email address and select a password, and you can then view the message and respond to them as necessary. The email is displayed as being from Administrator, so may be missed by anyone scanning their mailbox for Loughborough.

    I suspect it will be an entirely different system at such time as they do roll out online access rather than just a secure messaging portal, and that they could then save money by making passbooks optional, e.g. those that want them because they will use the branch to transact can collect them from branch - or getting rid of them altogether. 
  • allegro120
    allegro120 Posts: 1,647 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Kim_13 said:
    I received a Secure Message from Loughborough BS with my Holiday Monthly Saver account details this afternoon. Took a week in my case.

    I was going to chase it tomorrow to check they had received it, so that’s saved me a job.
    Loughborough 

    Same here.

    As me to deposit some money and then let them know (by replying to the message) and then they would issue a passbook by post.
    "Once you have sent funds, let us know so a passbook can be sent ." :)

     
  • bioboybill
    bioboybill Posts: 3,474 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 12 February at 4:15PM
    My wife signed up for an Easy Access account with West Bromwich BS online yesterday in the hope of accessing their 6% fixed RS. At the end of the application it said, "we'll get back to you with a decision in 3-5 days". Seriously? Every other bank or BS I've used manages to give you a decision in minutes! Is that typical with them?
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