The Old Regular Savers Discussion Thread 28/12/24-29/1/26

Speculator

Bob2000 said:

jameseonline said:

Just requested my Principality 2 Year Healthy Habits to be closed, hopefully that will be done today.

Do you get the funds back plus interest  or is there any restrictions due to early closure please?

Closed mine last month.

------------------------
Thank you for your secure message.

I can confirm there is no early closure penalty on your 2 Year Healthy Habits Saver Bond. All accrued interest will be added at account closure. If you have any further queries, please send us a secure message using Your Account or talk to one of our team on 0330 333 4000. We’re here to help 



Your Digital Service Team

Speculator

Bob2000 said:

Are anybody else having problems with the Monbs app please.
Been just stuck on the intro screen since 8ish last night.

No problems on Android (currently on Android 15).

Maybe update app or try restarting your phone.

saverkev

Stolas said:

The app is still unusable for me - it’s been updated to the latest version and reinstalled numerous times. I had to phone Monmouth to open the new app only saver. 

Bob2000 said:

Are anybody else having problems with the Monbs app please.
Been just stuck on the intro screen since 8ish last night.

Monmouth App

Working fine for me this morning - Android

granta

Hanley Economic BS Online regular saver (NLA)

Just received notification interest will go down to 4.15% from 1st October.

Any reason why this should stay open (it has no end date) especially as you have to hold a minimum balance of £1000?

I might just open an instant access account with them to retain membership but looking for any counter-reasons to closure

soulsaver

Hanley BS Online RS 4.40% reduces to 4.15% wef 01/10/25
Hanley Economic Building Society Savings Interest Rates | The Hanley bottom of page.

Kim_13

granta said:

Hanley Economic BS Online regular saver (NLA)

Just received notification interest will go down to 4.15% from 1st October.

Any reason why this should stay open (it has no end date) especially as you have to hold a minimum balance of £1000?

I might just open an instant access account with them to retain membership but looking for any counter-reasons to closure

Formerly for Halifax Rewards, but the last fivers could be qualified for prior to closure.

granta

Kim_13 said:

granta said:

Hanley Economic BS Online regular saver (NLA)

Just received notification interest will go down to 4.15% from 1st October.

Any reason why this should stay open (it has no end date) especially as you have to hold a minimum balance of £1000?

I might just open an instant access account with them to retain membership but looking for any counter-reasons to closure

Formerly for Halifax Rewards, but the last fivers could be qualified for prior to closure.

ah, I hadn't realised it could be used for debit card payments. I mainly used Skipton/Family BS!

happybagger

granta said:

Hanley Economic BS Online regular saver (NLA)

Just received notification interest will go down to 4.15% from 1st October.

Any reason why this should stay open (it has no end date) especially as you have to hold a minimum balance of £1000?

I might just open an instant access account with them to retain membership but looking for any counter-reasons to closure

I had this and the (NLA) Branch Saver, I retained the Branch Saver as it tracks base rate but won't accept further deposits although it does tie up £1k at a current 4%. The Online RS requires a high minimum monthly deposit of £250 so decided to close that. I would want to retain membership even if via a poor instant access account, rather than close everything. I'm happy leaving £1k at 4% until I need it

soulsaver

Hanley Online RS

They didn't enforce the min or the pay in rules for me when they became uncompetitive; I've not paid in for c.6 months now. 

They confirmed by phone they'll still pay the interest rate on the balance & accrued interest whilst below the £1k 'min' but warn they may issue 30 days notice of closure per the terms. 

It's a £1k pm NLA, area restricted RS with no end date, so the only thing making it unattractive for me is the rate - I'll keep it open with a small balance as long as they allow , in the hope that their rate returns to useful.

OrangeBlueGreen

Hattie627 said:

jameseonline said:

schiff said:

jameseonline said:

saverkev said:

jameseonline said:

Just checked my CBS app it seems my Sunny Day has been converted to Easy Access 7 but the amount is 2p less than the amount given in letter, hmm, I know the guy on the chat said it gets converted at 12am but yeah 2p less & already converted, I'm a bit confused.

So at the moment I have £1859.27 showing in Easy Access 7, guess I'll see if 2p gets added at 12am yea?🤔

Coventry Sunny Day 

Just checked mine - its converted to Easy Access Saver £2009.20 - withdrawal instruction given to pay into nominated bank tomorrow - don't know what the amount on the letter said as its been filed in the shredder.

My letter dated 7th August clearly states £1859.29 was my current closing balance at the time, app is still showing £1859.27.

So something is clearly wrong here.

Does beg the question can Coventry add things up properly?.

Going to have to do another webchat or something later I think.

For 2p !??!

Well on principal yes I want them to explain why there's 2p missing, like I said they sent me a letter, the app displays 2p less than the printed letter.

But then how can I be sure it's just 2p missing?, I'm probably not going to go down compensation/complaints route (unless they push it & many banks etc do), I'm just after an explanation to be honest.

Also if they've calculated things wrong they've probably done it with other people.

Might just be 2p, but I'm sure there would be several people kicking off if was £30 or something higher right?

I think I know the reason why it's 2p less than expected but they've had plenty of time to explain why it differs from the letter.

Ahh well I've requested a transfer out now so hopefully that will arrive today or tomorrow 

I mean this in a light-hearted way, but I often don't know if you are being serious or taking the mickey. Either way, it's fine. But with all the talk recently on here about institutions closing accounts and banning customers without explanation, you might try the patience of a bank just once too often by querying a 2p discrepancy in maturity amount. As I say, good on you for being thorough and looking after your interests etc but, jeez, there has to be a limit to a bank's patience.

On this one though, I don't think Coventry would have a leg to stand on. They can't say Amount A on documentation 1 and then Amount B for transaction, and then be even remotely annoyed if customers point this out when this specific situation is entirely of their own doing. That would be the banking equivalent of victim blaming. (Victim is obviously way too strong for this situation but I can't think an appropriate word). It's the building society's discrepancy, not the customer's. If they don't want the complaints or time spent on this, they should ensure information is always accurate.

I agree when posters talk about the principle. It doesn't really matter whether it's 1p or £100, it's about information or potentially transactions being wrong. (Though I also understand that some customers will not care about such matters).