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Lyca mobile - not receiving OTP text messages after porting number
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imoustache
Posts: 42 Forumite
in Mobiles
Hi all,
Can anyone please shed some light on how to get Lyca to fix the receiving SMS after porting into them?
I've got 2 tickets open with them and they both already passed their due date of 48hrs.
I'm not getting text messages from my banks, such as Amex, NatWest, etc., so I cannot sign into them, and Lyca isn't doing anything to fix it.
My number was ported 7 days ago.
Thanks
Can anyone please shed some light on how to get Lyca to fix the receiving SMS after porting into them?
I've got 2 tickets open with them and they both already passed their due date of 48hrs.
I'm not getting text messages from my banks, such as Amex, NatWest, etc., so I cannot sign into them, and Lyca isn't doing anything to fix it.
My number was ported 7 days ago.
Thanks
0
Comments
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Don't think Lyca's staff are particularly motivated at the moment
https://www.theguardian.com/business/2024/dec/16/lycamobile-tells-nearly-90-of-uk-staff-they-could-lose-their-jobs
I wouldn't waste any more time (or money) on Lyca, look to move elsewhere.3 -
Lyca’s customer service is non-existent. I would rather going to 1p Mobile0
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