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Buyers lender undervalued property

Hello all,

Today, ironically Friday 13th, we had a call from our estate agent to say that the surveyor who had been round to value the property for a mortgage had down valued it by 30k! We had our own valuation down as we are repaying a help to buy loan and that came back at the price we sold for, and that was including 3 comparable property sales in the area to justify this price. 

My question being, what are the chances of this being successfully appealed? We have sent the estate agent our survey which outlined the price and comparable properties. I’m not sure how the surveyor can down value it by 30k based on the area and house prices, based in the south east of England. 
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Comments

  • DE_612183
    DE_612183 Posts: 3,470 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    the surveyor can say what they want - it's up to the buyer and the lender to decide what they want to do.

    what has the buyer come back to say?
  • DE_612183
    DE_612183 Posts: 3,470 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    also what are the values for reference purposes - £30k on £1m property has a very different impact on one which is £100k
  • DE_612183 said:
    the surveyor can say what they want - it's up to the buyer and the lender to decide what they want to do.

    what has the buyer come back to say?
    The buy is still keen but would imagine the lender may say they can only borrow the amount the survey has said
  • DE_612183 said:
    also what are the values for reference purposes - £30k on £1m property has a very different impact on one which is £100k
    It is around a 11% undervalue 
  • GDB2222
    GDB2222 Posts: 25,982 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    These valuations are for different purposes, so the 11% difference may simply reflect different instructions given to the valuers.

    The proposed new lender wants a conservative figure - the amount the property can fetch pretty quickly in a forced sale. After all, if the lender has to foreclose, that's exactly the position they will be in. They won't be able to hang on for months, waiting for the one perfect buyer.

    The HTB lender, on the other hand, wants a more optimistic value. The higher the value, the more you have to pay them, after all. So, they can look at the price achievable with lengthy marketing, in the most favourable conditions.  
    No reliance should be placed on the above! Absolutely none, do you hear?
  • MeteredOut
    MeteredOut Posts: 2,855 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 13 December 2024 at 6:50PM
    TheLeonC said:
    DE_612183 said:
    also what are the values for reference purposes - £30k on £1m property has a very different impact on one which is £100k
    It is around a 11% undervalue 
    You need to understand it is simply a 11% difference in valuation - calling it an undervalue is bringing emotion into things and, hard as it is, that thinking does probably not help you make the best choice of where to go next.

    We've seen quite a few instances like this. Valuers for mortgage companies are (anecdotally) valuing on the lower side, perhaps at the bequest of the mortgage company in order to lower their risk. 

    The valuation you got for came back with a figure that you wanted to see in order to get the loan; in these scenarios, valuers often ask people what they think its worth (or will align the valuation with their asking price), and so long as it is not too far off the mark, will go with that.

    Unless the difference in valuation means the buyer cannot proceed, it is not your problem. It is not yours to appeal. It becomes your problem if the buyer can no longer afford your property. You can advise them to try another lender, but if they agree, don't be surprised if that valuer comes back with the the same or similar difference in valuation.

    You mention the property is in the South East, as if that means this difference should not occur; I'd suggest the opposite - properties in that area have historically had more volatile prices.
  • TheLeonC said:
    DE_612183 said:
    also what are the values for reference purposes - £30k on £1m property has a very different impact on one which is £100k
    It is around a 11% undervalue 
    You need to understand it is simply a 11% difference in valuation - calling it an undervalue is bringing emotion into things and, hard as it is, that thinking does probably not help you make the best choice of where to go next.

    We've seen quite a few instances like this. Valuers for mortgage companies are (anecdotally) valuing on the lower side, perhaps at the bequest of the mortgage company in order to lower their risk. 

    The valuation you got for came back with a figure that you wanted to see in order to get the loan; in these scenarios, valuers often ask people what they think its worth (or will align the valuation with their asking price), and so long as it is not too far off the mark, will go with that.

    Unless the difference in valuation means the buyer cannot proceed, it is not your problem. It is not yours to appeal. It becomes your problem if the buyer can no longer afford your property. You can advise them to try another lender, but if they agree, don't be surprised if that valuer comes back with the the same or similar difference in valuation.

    You mention the property is in the South East, as if that means this difference should not occur; I'd suggest the opposite - properties in that area have historically had more volatile prices.

    It is a potential problem in that the HTB company will want their part paid off based on their valuation. So effectively the OP will need to top up to pay the HTB loan. 

    e.g. if the the HTB company owns 20% of the equity, with an 11% devaluation they effectively want 22.5% of the selling price to pay off their 20%. (If my mental arithmetic is correct, could be wrong).


  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    my help to buy was 8k over what I sold for
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • doodling
    doodling Posts: 1,237 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Hi,

    Unless the surveyor has made a gross factual error - e.g. he thought it was a semi when it is clearly detached, or he failed to notice the 3rd 4th and 5th bedrooms - then the chances of a successful appeal are pretty much zero.

    An 11% difference in opinion of the value isn't outrageous - maybe a little more than expected but as others have pointed out, the valuations were for different purposes so that will have an effect.
  • GDB2222 said:
    These valuations are for different purposes, so the 11% difference may simply reflect different instructions given to the valuers.

    The proposed new lender wants a conservative figure - the amount the property can fetch pretty quickly in a forced sale. After all, if the lender has to foreclose, that's exactly the position they will be in. They won't be able to hang on for months, waiting for the one perfect buyer.

    The HTB lender, on the other hand, wants a more optimistic value. The higher the value, the more you have to pay them, after all. So, they can look at the price achievable with lengthy marketing, in the most favourable conditions.  
    The confusion for us is that the HTB survey was done 1 month ago with comparable property sales in the area to evidence that valuation, we find it hard to believe that the property has dropped 30k in 1 month, but looking at reviews on the company the bank used they aren’t exactly brilliant! A lot of similar complaints,1.7 on Trustpilot isn’t the best!
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