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Toyota don’t have my details?!

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Can anyone help please?
I am trying to see if I can claim car finance from PCP.
i have a lot of information for my PCP but not the agreement.
Toyota have come back saying as it was over 10 years ago (JUST) , they don’t hold my details for data protection.

Does anyone have any ideas or support where I can go from here??

Comments

  • dunstonh
    dunstonh Posts: 119,756 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Toyota have come back saying as it was over 10 years ago (JUST) , they don’t hold my details for data protection.
    That is reasonable and to be expected.

    Does anyone have any ideas or support where I can go from here??
    You can supply them copies of your records that you have retained.  You are not subject to the data protection act in the same way they are.  So, you are not required to destroy old records in the same way they are.

    Alternatively, you wait until the FCA report is published and see what they say about DPA destructions.

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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