Autopay did not work at yourparkingspace parking

UncleSteve

I had been using the Autopay at my local station for years and then I got a PCN as NCP had somehow de-registered my 3 cars from their system.  They eventually 'let me off' with a £20 charge.  I then re-registered and received 3 PCNs because their system hadn't registered me at the 'right' Cambridge Station.  I appealed and while one of them was struck off the other two have gone to the debt collectors.  No one to talk to, no mechanism to discuss - just pay or you can have a CCJ these companies are pirates - NCP issue 22,000 PCNs a day.  Sorry for the rant but these systems are supposed to be there for the utility of the customers...

fisherjim

UncleSteve said:

I had been using the Autopay at my local station for years and then I got a PCN as NCP had somehow de-registered my 3 cars from their system.  They eventually 'let me off' with a £20 charge.  I then re-registered and received 3 PCNs because their system hadn't registered me at the 'right' Cambridge Station.  I appealed and while one of them was struck off the other two have gone to the debt collectors.  No one to talk to, no mechanism to discuss - just pay or you can have a CCJ these companies are pirates - NCP issue 22,000 PCNs a day.  Sorry for the rant but these systems are supposed to be there for the utility of the customers...

If their system is at fault it will be an easy win in court if they try it.

Never ever try to talk to a PPC or Debt company.

You cannot automatically get a CCJ

You should not think of paying these scammers they want situations like this it's what they get out of bed for!

Coupon-mad

FTBDoom said:

The PCN I received.
Timeline:
29/11/24
 - removed my old car as I know the next day I will be parking at Grand central Birmingham
 - Added new car to the system without knowing autopay is not automatically enabled when adding new vehicle (saw this comment on FAQ a week later)

30/11/24
- 19:18 entered the car park
- 20:55 left car park

01/12/24
- Contact yourparkingspace as I see no payment was made
- on the same date I noticed autopay was disabled and enable on 1/12/24)

Appeal without using a template. Tell them what happened and they'll offer you to pay a £20 admin fee to settle it.

NCP issue 22,000 PCNs a day.

No they don't! Can't do.

The entire parking industry issue about 45000 PCNs per day (41k that are recorded by the DVLA plus another ten percent windscreen PCNs/no DVLA data used).

Anyway you need to start your own thread if needing advice (maybe you already have?) because this one is only about this case.