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RWG "two for the price of one".

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oldagetraveller1
oldagetraveller1 Posts: 1,465 Forumite
Fifth Anniversary 1,000 Posts Name Dropper Photogenic
edited 1 December 2024 at 12:32PM in Mobiles
Last month I opted for RWG's "Teaser Plus" SIM only at £3.50/month. When ordering and paying their website had a November offer of two SIMs for the price of one without any explanation of what that meant. Yes, I realise it's literally 2 SIMS for £3.50. I received the order last week and there was indeed two separate welcome letters and two separate SIMs attached to each. Each SIM with a different number, one ending in 70, the other 71.
I have e-mailed RWG asking for an explanation, but, before they possibly reply, can anyone shed light on what they mean?
I have activated one of them. My order does specify 1 x Teaser Plus and £3.50 has been debited from the payment card. £3.50 is scheduled to be debited next month.
Apologies for the mini novel.

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  • TadleyBaggie
    TadleyBaggie Posts: 6,621 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Struggling to understand why you are confused. Two SIMs for the price of one SIM is what you got.
  • TadleyBaggie
    TadleyBaggie Posts: 6,621 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Here in the T&C's:

    Buy One Get One Free Offer 

    Our Buy One get one free offer applies to all products purchase except those listed in our Buy&Forget range within our webshop. The offer applies to new and existing customers who purchase an online product through the RWG Mobile website and doesn't apply to phone or e-voucher purchases. 
     
    When purchasing a product, a second product of the same value will be added to the account or sent to the customer. For example, a customer purchasing a 5GB add-on bundle will receive 2 x 5GB add-on bundle on their existing SIM card at the time of purchase. 
     
    New customers purchasing a new SIM Card will receive 2 new SIM cards in the post. If they have purchased a subscription then the 2nd SIM Card will have the subscription loaded onto their SIM Card for 1 month and this will automatically expire after 30 days after which the customer can purchase a new subsciption. 
     

  • oldagetraveller1
    oldagetraveller1 Posts: 1,465 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 1 December 2024 at 4:05PM
    Struggling to understand why you are confused. Two SIMs for the price of one SIM is what you got.

    I realise that's what I received, hence "Yes, I realise it's literally 2 SIMS for £3.50."
    Those T & Cs (no apostrophie!)were not presented or displayed at the time of purchase.
    As I wrote, both letters are identical as are the SIMs, except for the phone number. There's no information provided as to which is the "2nd SIM card".
    Thanks for finding and posting them though.
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