Help with Britannia Parking Notice: Debt Recovery Letter from DCBL - Advice Needed

in_search_of_roots

Hi everyone,

I’ve found myself in a tricky situation and could really use some advice. I recently received a Notice of Debt Recovery from DCBL (Direct Collection Bailiffs Ltd) regarding a parking charge from Britannia Parking. Here’s the situation:

• The date of contravention listed on the letter is 29/09/2024.
• The date of the debt recovery letter I received is 20/11/2024, almost two months after the alleged incident.
• I moved out of my old address on 06/10/2024, so any prior correspondence (if sent) would have gone to my previous address.

After receiving the debt recovery letter, I checked with my old address, and they told me they hadn’t received anything on my behalf. This means the Notice of Debt Recovery is the first communication I’ve received about this parking charge.

I find this very unfair because:

1. I wasn’t aware of the initial parking charge, as I never received any notice.
2. The delay in their communication means I haven’t had a fair chance to appeal or understand the issue properly.

Does anyone have experience with this kind of situation? Should I ignore it, appeal, or contact DCBL to explain? Also, does the delay in notifying me and the fact I didn’t receive earlier correspondence have any bearing on this case?

Thanks in advance for any help or advice you can give!

forgotmyname

You should get this moved to the parking ticket section.

They probably have proof of posting your original parking charge. Not their fault you moved and did not setup a forwarding address.

DO NOT IGNORE....   Lots of info in the parking ticket section.  Won several times against these companies with the help of this forum.

in_search_of_roots

forgotmyname said:

You should get this moved to the parking ticket section.

They probably have proof of posting your original parking charge. Not their fault you moved and did not setup a forwarding address.

DO NOT IGNORE....   Lots of info in the parking ticket section.  Won several times against these companies with the help of this forum.

what if they haven't send any previous letters. My friends stays in my old address and they were sure about not receiving any letters and I didn't receive any new ones other than this one. So, how is that not their fault. The notice should be at some address if they had send one

EssexExile

https://forums.moneysavingexpert.com/categories/parking-tickets-fines-parking

Coupon-mad

in_search_of_roots said:

Hi everyone,

I’ve found myself in a tricky situation and could really use some advice. I recently received a Notice of Debt Recovery from DCBL (Direct Collection Bailiffs Ltd) regarding a parking charge from Britannia Parking. Here’s the situation:

• The date of contravention listed on the letter is 29/09/2024.
• The date of the debt recovery letter I received is 20/11/2024, almost two months after the alleged incident.
• I moved out of my old address on 06/10/2024, so any prior correspondence (if sent) would have gone to my previous address.

After receiving the debt recovery letter, I checked with my old address, and they told me they hadn’t received anything on my behalf. This means the Notice of Debt Recovery is the first communication I’ve received about this parking charge.

I find this very unfair because:

1. I wasn’t aware of the initial parking charge, as I never received any notice.
2. The delay in their communication means I haven’t had a fair chance to appeal or understand the issue properly.

Does anyone have experience with this kind of situation? Should I ignore it, appeal, or contact DCBL to explain? Also, does the delay in notifying me and the fact I didn’t receive earlier correspondence have any bearing on this case?

Thanks in advance for any help or advice you can give!

So your case got moved to the right board. 

There's no need & no point in trying to contact DCB Ltd hoping they will be reasonable. Nasty firm.  I do hope you didn't waste your time ringing them?!

You will not be paying. Do NOT phone!

But you do need to email the eejits at DCB to erase your old address because you CANNOT leave them with two to choose from.

Your first step is to complain to the landowner/retailer about the 'scam' PCN.  They can have this cancelled for you by the weekend.

This is all covered in our NEWBIES FAQS sticky thread. Just read the FOURTH then the SECOND post of NEWBIES PLEASE READ THESE FAQS FIRST. 

No link. Hop straight there...look:

Gr1pr

One is a duplicate thread, same case, 2 threads 

https://forums.moneysavingexpert.com/discussion/6570544/help-with-britannia-parking-notice-debt-recovery-letter-from-dcbl-advice-needed#latest