Eon.Next statements

mrsyardbroom

Alnat1 said:

I had a similar problem with Octopus earlier this year. The 3rd month I had to chase up I spoke to someone who said there was a glitch and asked if it was ok to change my statement date. They changed it from 20th to 22nd and it's been fine since. You could ring and ask for a different date and see if it helps.

Octopus made so many mistakes on my account and I had to keep ringing them all the time. Eventually I changed to Eon.next and Octopus gave the wrong final readings. They switched the day reading to the night reading and vice versa. It took months to sort it out.

molerat

mrsyardbroom said:

I want to know how much my electricity is costing. I have all electric heating.

That is not difficult to do yourself.  You obviously know the meter reads and dates and the unit rates and standing charges are in your on line account.  A bit of simple maths and you have the answer. Set up a spreadsheet and it is even easier, just put the numbers in the boxes, and you can do it daily if you want. Every month I compare my spreadsheet to the bill and it is only ever a penny or two different due to rounding.