We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Thames Water - estimated readings for 3 years
Quidditch
Posts: 58 Forumite
in Water bills
My in-laws (pensioners) received a huge bill from Thames Water and this has caused them distress. Upon checking it further, I can see that they have been using estimated readings for 3 years. It's the first actual reading that they have taken. I thought that Thames water were obliged to take actual readings more frequently than that and am wondering if we have any rights to challenge this.
I would welcome any advice you can provide.
I would welcome any advice you can provide.
0
Comments
-
I'd recommend they call the Citizens Advice Consumer Helpline on 0808 223 1133.The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.0
-
Thames Water are obliged to take a reading at least once every 2 years.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.2K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.3K Work, Benefits & Business
- 601K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards