Anyone have a recent O2 broadband CD? 31 December 2007 at 3:52PM edited 30 November -1 at 1:00AM in Broadband & Internet Access 9 replies 2.5K views

Elf_2

I've had a problem with my O2 box - I registered with O2 when it started out and the CD they sent me then doesn't have the recovery utility on it - the utility is on the newer discs though.

I've phoned them up and they said they'll send one out, but this being new year week the post will probably take ages - and I need internet back asap.

So - if anyone has a CD with the recovery utility on it (its somewhere in software/utilities - or something like that) - could you zip it and email it/upload it somewhere for me.

Many thanks :money:

Elf

espresso

What equipment are you using? Don't you get a wireless router with O2?

Elf_2

espresso - yeah I did, but its malfunctioning and needs to be 'flashed' by the recovery utility on the CD.

espresso

Elf wrote: »

espresso - yeah I did, but its malfunctioning and needs to be 'flashed' by the recovery utility on the CD.

Are you sure? That's a new one on me!

Elf_2

Yeah - went through loads with the tech guy for about an hour, even tried resetting the box but nothing worked. So unless anyone can get that software off the CD I'm gonna have to wait 'till next week .

Strange how loss of internet has an effect on everything .

espresso

Elf wrote: »

Yeah - went through loads with the tech guy for about an hour, even tried resetting the box but nothing worked. So unless anyone can get that software off the CD I'm gonna have to wait 'till next week .

Strange how loss of internet has an effect on everything .

Smells like bovine excreta to me! Surely if the router is faulty, they should send you another one.

Elf_2

Hmmm - they said if the CD fix didn't work they'd send another box out.

azka

Elf wrote: »

I've had a problem with my O2 box - I registered with O2 when it started out and the CD they sent me then doesn't have the recovery utility on it - the utility is on the newer discs though.

I've phoned them up and they said they'll send one out, but this being new year week the post will probably take ages - and I need internet back asap.

So - if anyone has a CD with the recovery utility on it (its somewhere in software/utilities - or something like that) - could you zip it and email it/upload it somewhere for me.

Many thanks :money:

Elf

ive had exactly the same problem on friday. spent over an hour on the phone with o2 trying to sort it out but no luck. i too will have to wait for the cd. its soooo difficult without the internet. any one know of the cheapest way possible to access internet for a couple of days.

espresso

Elf wrote: »

Hmmm - they said if the CD fix didn't work they'd send another box out.

Do please keep us informed.

Elf_2

azka - MyFreeISP are the cheapest dial-up pay as you go providers I've seen.

Their charges are:
[FONT=Verdana, Arial, Helvetica, sans-serif]Weekday calls between 8am and 6pm, 3.95 pence per minute.
Weekday evening calls between 6pm and 8am, 1.00 pence per minute.
Weekend calls between 6pm Friday and 8am Monday, 1.00 pence per minute.
[/FONT]