Feeling very distressed

Mayaboo

I’ve just discovered DWP have probably sent my pip appeal result to the  wrong address. I had already informed them of their error . This is a close neighbour. 

This explains why I haven’t received it. Im feeling distraught they have been sent details of my private medical history and as it’s Saturday afternoon I can do nothing Monday. I suffer from a lot of trauma and this is not good right now . The thought neighbours could be discussing my benefit claim and conditions is very hard to deal with. 

I can’t even speak to a doctor. 

Rubyroobs

Surely if your name is on the letter then they would just put it back in the post box with a 'not at the address' note on it? Or if they know your name they could pop it round to you. Most decent people would not open post with someone else's name on it.

peteuk

Two things firstly the result letter should contain no medical information.  

Secondly, Why do you want to speak to a doctor? What are they going to do 

I find it odd that they have sent it to the wrong address, although it does happen. Did your questionaire go to the right address?  Most of the PIP process works on your NI number, which is only as good as the address you provide or it runs on drawing on a main computer (Eg youve changed your address with HMRC -DWP will flag the address) 

la531983

"Probably".

So you arent even 100% sure its gone elsewhere?

Mayaboo

You clearly don’t have any understanding of the effects of trauma.

I have already said I had informed them of their error. It’s neither here nor there what happened before that. But they’ve used the right house number, initially , then the wrong house number. They were told by me, quite some weeks ago, now it seems they never amended it 

Brie

I can only imagine that you must be quite distressed by this which leads you to wanting to talk to a doctor.  Is there anyone else that you might talk to instead?  If you have a specific condition there is likely to be an organisation that has a care line available even on weekends.  If there isn't one then you could always try calling Samaritans.  

As for the practicalities....you say they "probably" have sent it to the wrong address.  Maybe they haven't and things are just taking longer to get posted and delivered.  If you often have an issue with post going to the wrong house nearby could you go and ask them if they've received anything?  If it's been a common thing wouldn't they have got used to popping it over to you or back to the sender?  Or just bin it?  Most people aren't that nosey about what will look like a boring letter.   

Mayaboo

Rubyroobs said:

Surely if your name is on the letter then they would just put it back in the post box with a 'not at the address' note on it? Or if they know your name they could pop it round to you. Most decent people would not open post with someone else's name on it.

I had a text from DWP saying a decision had been reached( I’m going to tribunal next) . It said I should have received something in the post.
i hadn’t, but I thought it would follow on. 

Then some days later I get a letter saying I had already received the result of the appeal( I haven’t) addressed to the wrong house number but spotted by my postman and put through my door. If my regular postman wasn’t on that day it’s unlikely he’d know my house number was not correct 

Mayaboo

Brie said:

I can only imagine that you must be quite distressed by this which leads you to wanting to talk to a doctor.  Is there anyone else that you might talk to instead?  If you have a specific condition there is likely to be an organisation that has a care line available even on weekends.  If there isn't one then you could always try calling Samaritans.  

As for the practicalities....you say they "probably" have sent it to the wrong address.  Maybe they haven't and things are just taking longer to get posted and delivered.  If you often have an issue with post going to the wrong house nearby could you go and ask them if they've received anything?  If it's been a common thing wouldn't they have got used to popping it over to you or back to the sender?  Or just bin it?  Most people aren't that nosey about what will look like a boring letter.   

I don’t often have problems with post going to the wrong address - only when DWP address it to the wrong address. On balance it’s looking like this has been sent to the other house number too, 

Mayaboo

la531983 said:

"Probably".

So you arent even 100% sure it’s gone elsewhere?

If you read my other post it seems quite likely 

Mayaboo

This letter came from the courts and tribunals service 

Rubyroobs

Mayaboo said:

Rubyroobs said:

Surely if your name is on the letter then they would just put it back in the post box with a 'not at the address' note on it? Or if they know your name they could pop it round to you. Most decent people would not open post with someone else's name on it.

I had a text from DWP saying a decision had been reached( I’m going to tribunal next) . It said I should have received something in the post.
i hadn’t, but I thought it would follow on. 

Then some days later I get a letter saying I had already received the result of the appeal( I haven’t) addressed to the wrong house number but spotted by my postman and put through my door. If my regular postman wasn’t on that day it’s unlikely he’d know my house number was not correct 

Maybe the neighbors have put it back in the post box and therefore it's on it's way back to where it came from if there was a return address and the letters have crossed over? 
Do you feel able to knock on the door of the neighbours and ask if they remember receiving the letter to put your mind at rest, or do you have anyone who could do this for you?