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Parking ticket at b&q Farnborough by total parking solutions ltd

Hi,
I'm new to this site so please bear with me and guide me if possible.
I went with my husband to B&Q Farnborough yesterday. My husband dropped me at one end of the car park near the entrance and went and parked the car at the other end which is towards exit of the car park. I then went for shopping in b&Q and he left the site as he had to go to another superstore.The plan was that I shop here and he at the other store and after I finish, I'll pick him up.
I finished my shopping (I've the bill for it paid at 12:42) got to the car and found the parking ticket of £100 , £60 if paid within 14 days.
I was in rush as we had to pick our lo from nursery so I left the site with that.

I went back to the store today to speak to the store manager and I was told that as one person left the site you got ticket.
Luckily the ticket person came there And I got redirected to him.
I then explained him that I was dropped and my husband parked and left. He said he only saw my husband leaving from one end of the car park , it's big so he couldn't see me being dropped. He waited for 10 mins and then issued ticket. He suggested me to call them and explain.
Please can you advise what's the best way to win the appeal.
I'm attaching parking sign and ticket picture for ref.

Thanks so much in advance. This is an unwanted Christmas present 

Comments

  • Gr1pr
    Gr1pr Posts: 6,614 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 8 November 2024 at 11:46PM
    Study the newbies sticky thread in announcements 

    Follow plan A, without revealing who was driving, the royal WE will suffice for your case

    Chances are that its a retail park, so the complaint by the registered keeper goes to the retail park management team or company, or directly to the landowner themselves. ( Might not be B&Q. ). Its 2 drivers, TPS has no idea who was driving so keep it that way 
  • Coupon-mad
    Coupon-mad Posts: 147,984 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Simple enough.

    Plan A first (read the NEWBIES thread ... and please don't ask for another link to it).

    Then the keeper (NOT DRIVER) appeals on the day that the NEWBIES thread says to appeal, for windscreen PCNs.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Merryb
    Merryb Posts: 14 Forumite
    Sixth Anniversary First Post
    Exactly the same thing has just happened to me at Farnborough B&Q, I often park them, do other shop and then shop there and I have never had this happen or seen the signs - must be a new charge.
    I wonder if there is any update to this as to whether they were able get the ticket cancelled
  • Coupon-mad
    Coupon-mad Posts: 147,984 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Merryb said:
    Exactly the same thing has just happened to me at Farnborough B&Q, I often park them, do other shop and then shop there and I have never had this happen or seen the signs - must be a new charge.
    I wonder if there is any update to this as to whether they were able get the ticket cancelled
    Doesn't matter either way, because nobody pays private parking charges all the time that the industry is unregulated.

    Could do with an update from the OP though, if there's any news.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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