Euro CarParks Amazing Rejection of Appeal

courtenay62

Well, as I said above, I took the advice and withdrew my POPLA appeal, no going back now.

Gr1pr

courtenay62 said:

Well, as I said above, I took the advice and withdrew my POPLA appeal, no going back now.

BPA CoP sections 23.17 & 23.18

You must accept determinations made by POPLA.

You may not continue with a claim for debt-recovery against a driver, keeper or hirer if POPLA has decided against

you and grants the appeal

courtenay62

Like I said, I've withdrawn my POPLA Appeal!

Zbubuman

courtenay62 said:

Like I said, I've withdrawn my POPLA Appeal!

Just wait and see, and play the long game. 

Car1980

The whole concept of "appealing" an invoice is absurd. 

Do you appeal your gas bill?

Zbubuman

Car1980 said:

The whole concept of "appealing" an invoice is absurd. 

Do you appeal your gas bill?

Depends, if the gas bill is correct in accordance to my usage then i would pay it. However, if the gas company tried to implement silly charges because i used gas ring 2 on the hob between 5pm and 6pm, instead of gas ring 1 as mentioned in their fine print; I would contest it. same if they try to invoice for more than I actually used, etc 

blizeH

Sorry to hijack, but I keep seeing people say to contact the landowner, but how do you know who that is?

I’ve also had a notice from Euro Car Parks for Cheltenham (North Place) but as far as I can see, the car park is owned by ECP? So not a lot I can do sadly

Good luck btw OP

KeithP

blizeH said:

Sorry to hijack, but I keep seeing people say to contact the landowner, but how do you know who that is?

I’ve also had a notice from Euro Car Parks for Cheltenham (North Place) but as far as I can see, the car park is owned by ECP? So not a lot I can do sadly

Good luck btw OP

Almost guaranteed that ECP do not own the car park.

@blizeH, if you want help with your parking issue then please start a new thread about it. 

courtenay62

Well, VERY good news!!!  I've had my Parking Charge Notice overturned!  And a big 'Thank you' to all of you who gave me the advice which led to my success.

The key was my contacting the landowner directly.  I sent them pretty much exactly what I wrote here in my first post, and including the 2 documents, which gave irrefutable evidence of my accident, incapacitation, and inability to retrieve my car from ECP's car park.

I will now be formally complaining to ECP (yes, I know completely pointless!) and asking them to explain why they rejected my original Appeal, when their own Code of Practice, to which they were signatories AND which was binding from 1st Oct 24, clearly showed they should have taken into account my medical emergency.

Following that, I will also complain to the BPA about ECP's handling of my Appeal and failure to adhere to the Code of Practice.

Incidentally, the correspondence I've received from ECP cancelling the PCN is minimal and completely unprofessional.  Their email is as follows:

Dear customer,

 Please be advised that after further consideration the notice is cancelled and no further action is required.

 Regards,

Customer service 

The email has no letterhead, doesn't mention my name, doesn't give the sender's name, and is undated. And no explanation, no apology.  A complete disgrace, but no doubt you will say absolutely in keeping with ECP's general attitude to their 'customers'.

Gr1pr

Complain about it to your local MP too, asking them to lobby for the full and final implementation of the Private Parking Bill 2019 with the MHCLG ASAP, as well as anybody else who maybe should be involved 

Plan A worked yet again, well done for sticking with it