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Ryanair scam

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Booked morning flights for a celebration next year.  Ryanair have changed the flights to an evening flight (same day just much later).  To change the flight back to our original flight (morning) which is still available and tickets are still being sold for they want to charge us £86.00 each.  We did not accept the change.  Can they do this?

Comments

  • Penguin_
    Penguin_ Posts: 1,586 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Go on their webchat, it's free to change the flight within a a certain window. 

    Funnily enough they did this to us last week & we went on live chat & got it sorted in 5 minutes.
  • eskbanker
    eskbanker Posts: 37,073 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you're saying that they've unilaterally moved your booking from one flight to another, while still operating the original one at its original time, then yes, I can't see how they can justify that - has the morning flight remained in its original slot all the time, or has it changed twice and ended up back where it started perhaps?  How was their change notification worded?
  • Mr.Generous
    Mr.Generous Posts: 3,967 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    One of the holiday companies did this to us a few years ago, paid a bit more for a booking because of great flight times. Once the flight was nearly full they moved the time back from early departure to early evening departure, then a week later offered a new flight for sale only minutes away from the time the flight booked should have gone. The late flight was now discounted and the earlier flight charged a premium. We couldn't swap without a stupid fee, and it was just tough luck. Unable to resolve so never booked with them again.
    Mr Generous - Landlord for more than 10 years. Generous? - Possibly but sarcastic more likely.
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