eBay Refunded Buyer; Buyer Didn't Return Item.

the_lunatic_is_in_my_head

If they live in a building with a concierge it seems more likely they have £350 to their name, not sure about Signed For but I believe, for this kind of thing, 1st Class standard post is simply deemed to have been delivered after 2 working (IIRC) days. 

martindow

the_lunatic_is_in_my_head said:

If they live in a building with a concierge it seems more likely they have £350 to their name, not sure about Signed For but I believe, for this kind of thing, 1st Class standard post is simply deemed to have been delivered after 2 working (IIRC) days. 

Yes with a proof of posting from the PO it is considered delivered two working days later.  This is better and cheaper than signed for which could be refused by the recipient if they are up to no good.

Pazzy1

Spoonie_Turtle said:

Pazzy1 said:

soolin said:

Pazzy1 said:

That doesn't give the buyer a free item but if they are ignoring you it looks like you're going to have to send a letter to them requesting they engage or you'll have to recover the loss via small claims. This is called a letter before action and there will be template letters on Google, worth sending for the cost of a stamp, it's then a personal decision as to whether to write this off or go through with small claims. 

*Update*

Well, I have sent the letter via Signed For delivery. The signature was not by the buyer, but the concierge. So, in your wise opinion what should be the next course of action?  Send the Bill around? Sarcasm of course.

Assuming the letter was an LBA and you have allowed the amount of time you gave them in that letter to resolve this, then you follow it through. An LBA states you will be taking legal action, so now you start those proceedings via the small claims court. 

Oh, and another thing. What if the buyer has decided to abscond, sounds silly for a £350 laptop, but the concierge signed for the letter, not the buyer. So, is it still worth carrying on with the proceedings?

If the buyer lives in a building with a concierge whose job it is to receive the post, then of course that's who would sign for it not the individual it's addressed to, surely.

Unless you mean the postie signed for it before putting it through the letterbox, but that could simply mean the buyer just wasn't at home at the time.

I guess there's always a chance they could have moved between receiving the original item and now, but nothing so far indicates that's any more likely to have happened than normal.

One would like to say the latter, but actually meant the former. Being a commoner, one does not have the luxury of having a concierge. 😏

Pazzy1

martindow said:

the_lunatic_is_in_my_head said:

If they live in a building with a concierge it seems more likely they have £350 to their name, not sure about Signed For but I believe, for this kind of thing, 1st Class standard post is simply deemed to have been delivered after 2 working (IIRC) days. 

Yes with a proof of posting from the PO it is considered delivered two working days later.  This is better and cheaper than signed for which could be refused by the recipient if they are up to no good.
 

  ......