Plusnet Vs Sky or Vodaphone

Who's better Plusnet Vs Sky or Vodaphone?

Looking to get the best deal as I'm about to come out of contract but feeling uncomfortable with the unknowns with regards to customer service and reliability, currently a Plusnet customer.

For 75Mbps/24 mth contract (- vouchers/cashback)  Sky £17/mth, Vodaphone £19 and Plusnet** £23

** via customer retentions 


Comments

  • I personally really like Plusnet but then I have FTTP so not much can really go wrong. 
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    As per the other thread before you started a new one

    The customer satisfaction surveys (Q1 2024) have Sky slightly better than Plusnet with Vodafone down near the bottom with double the complaints of the other two.

    If you want to keep a phone line then you need to consider whether your exchange will go FTTP only within the contract term as Plusnet do not do a digital voice.

    I personally would go Plusnet, Sky and you couldn't pay me to use Vodafone, but with the price difference Sky would maybe the option.
  • With Plusnet -FTTP - no problems and sent an email at end of contract with offers which were way below comparison sites which I did look at - what is not to like?
  • Sky you have to negotiate and threaten to cancel - my experience with their TV package - do NOT want to go there with broadband which is an essential service.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.8K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.8K Work, Benefits & Business
  • 619.5K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.