ParkingEye lidl/farmfoods carpark

pesser_2

Received this invoice the other day but something seems off, vague description of location there are three different dates of issue 🤔 didnt know there was a no return with in one hour rule also how do they know whos driving both times 🤔

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Gr1pr

Follow plan A in the first post in the newbies sticky thread in announcements by coupon mad, get it cancelled by Lidl or by the landowner if its not Lidl, showing proof of patronage for both occasions 

As its a retail park, you probably need to complain about the PCN to the retail park management company, the agent that manages the whole site 

They have no idea if its one driver or two drivers, but are pursuing the single keeper using keeper liability under POFA 2012

pesser_2

Spent £50 that day in Lidl, ill be doing another shop today as well i'll ask to speak to the manager if ones available 🙄

Gr1pr

Also find out the details for the retail park management company contact, because both you and the Lidl manager need the agent to get the PCN cancelled, especially if the shops cant do so

Possibly Montreaux Developments Ltd. ?

https://www.montagu-evans.co.uk/projects/acquisition-of-ilford-retail-park-and-redevelopment/

Lee Baron is mentioned in the following thread 

https://www.ftla.uk/private-parking-tickets/lidl-car-park-ilford-parkingeye/15/

The tenant, the Lidl manager did nothing, except to state that an appeal to Parking Eye should be made 

Note, the Parking Eye sign does state, No return within 1 hour 

You have received the parking charge invoice from the contractor employed by the retail park, nothing to do with Lidl per se ( or Farmfoods or any other businesses on that retail park. ). Dont let the shops aspect mislead you on who the people with the powers actually are 

pesser_2

Lol just seen that thread interesting, deffo gonna  pop down later and have a look at the sign's 👍🏽

Also are grace periods a real thing ?

Right straight to plan B for me then ?

Gr1pr

Check the BPA CoP for the guidelines like consideration periods and grace periods, plus any other details you require 

Check POFA 2012 regarding keeper liability in England and Wales 

Plan B is unlikely to work, because the pictures prove that the vehicle appears to have returned in less than one hour 

Plan C ( Popla. )  is unlikely to work either 

Plan A is the only real option here, unless there are legal points that may work but I doubt it 

pesser_2

Only went back because i forgot the water bottles🤦🏾 ill take the pcn with me see what lidl says if they can help, if not email the CEO 

Gr1pr

pesser_2 said:

Only went back because i forgot the water bottles🤦🏾 ill take the pcn with me see what lidl says if they can help, if not email the CEO 

So you will be ignoring my advice about contacting the retail park management company and getting the people who signed the parking contract with Parking Eye to cancel the PCN. ?  I find it very strange that you believe the tenant has any say in the matter 

I told you what you need to do and the correct people to complain to 

The rest are sideshows and likely to fail, meanwhile the clock is ticking 

The complaint to Lidl failed in the FTLA link I posted 

pesser_2

Sorry first time doing this how i do found out whos the parking management company?

Gr1pr

pesser_2 said:

Sorry first time doing this how i do found out whos the parking management company?

Study the reply by Fruitcake in the following thread 

https://forums.moneysavingexpert.com/discussion/6337652/how-to-find-details-of-landowner

By all means try Lidl, take a copy of the PCN, or let them take a copy but keep the original, same with receipts or bank statements, expect to be fobbed off, so ask them to start with, but don't waste more than a day on your Lidl complaints ( it didn't work in the FTLA link I posted earlier. )

Then concentrate on the retail park management company, which seems to have been LaSalle of JLL, but is possibly Montreaux or a sub agent of theirs ( big companies or pension companies or investment companies tend to own big retail parks, not the shops. you want the people who would get a leaky roof fixed, not the shopkeepers who are getting wet. It may be JLL or Savills or similar ).  You want the Organ Grinder, not the dancing monkey 

Nobody said it was easy, but talking to the correct people to start with after information gathering is key to getting plan A to work , striking whilst the iron is hot 

Plans B & C  ( appeals ) and even plan D ( court. ) are all likely to fail for you IMHO 

Le_Kirk

I would tell them that you won't be shopping there today (or whenever you pop back) or ever again, if every visit comes with a £100 surcharge.  If it has not been too long since your first visit tell them you are returning the goods for a refund!