Vehicle repair options

tellyerworraldowivyer

Hi all,
I purchased a vehicle from a dealership that came with a warranty and was meant to be checked by the dealership for faults and defects.
When driving the vehicle home, I noticed a fault.
The next day, I took it to a local garage as the dealership is not local to me.
I asked the local garage to check and they explained what was wrong.
I informed the dealership and agreed to return the vehicle for repairs.
They had the vehicle for over a week and called me to say it had been repaired.
I went to collect the vehicle but found that one of the faults had not been repaired, and that they had caused another fault in their repair attempt.
They did repair the fault they had caused, and I agreed with them that I would get the other repair carried out local to me and invoice them.
I decided to have the vehicle indepently checked and other faults were found that were present when the dealership should have carried out their agreed pre sale checks.
I contacted the dealership about this, informing them about the faults found.
They said that I must leave the vehicle with them for repairs, but after the previous experience, I would prefer to have the repairs done independently and invoice the dealership as I am not confident that they will carry out the repairs to a good standard.
Any advice on the best thing to do?
Thanks

400ixl

Return the car to them and tell them they have one chance to fix all of the faults. You don't have a right to take it elsewhere and expect them to pay someone else.

Unless it is a warranty fix and done by another approved dealer.

tellyerworraldowivyer

400ixl said:

Return the car to them and tell them they have one chance to fix all of the faults. You don't have a right to take it elsewhere and expect them to pay someone else.

Unless it is a warranty fix and done by another approved dealer.

Does that apply even though I have already took the vehicle back to the dealership for repairs and they did not carry them out in full and did not carry out the agreed checks satisfactorily?

forgotmyname

What are these faults?  What evidence do you have they failed to check the vehicle?

What are the agreed checks and/or repairs?

tellyerworraldowivyer

I had the vehicle checked by a local independent garage.
I then took the vehicle back to the seller for them to repair the issues, they did not repair all the faults and caused others, which I only found because I checked the vehicle before driving it away, they then attempted a repair but failed to do so.
Another independent mechanic checked the vehicle and found faults that were present at the time of sale.

Alderbank

Assuming it was a consumer purchase (the vehicle is not for use in connection with your job) then after that one failed repair attempt you are entitled to reject the vehicle. You return the vehicle and the dealer pays your money back. You could instead allow his to have another go at fixing it, indeed as many goes as you like, but your consumer rights do not extend to taking it to another garage for repair unless the seller agrees to that.

Vehicles are complicated things with thousands of individual parts. The faults you refer to should be reasonably significant to justify rejection and the relevance does also depend on the vehicle's age, mileage and price. Many of the faults identified by a diligent and independent mechanic might not be relevant.

Can you share the vehicle's age, mileage and price and also the mechanic's list of faults?

tellyerworraldowivyer

I am a little wary of sharing full details on a public forum.