Switching Sky broadband and TV to BT and EE.

Silver_Shark

March last year I wanted to cancel my BT  landline and discovered I have the old copper line and it would have stopped my broadband too which is with Sky. Thanks for help received on this forum I quickly cancelled the landline cancellation and am back to square one. Being an OAP and not very clued up I phoned Sky and they gave me a better deal on broadband and my Sky TV package but with an 18 month contract. Time to change now so I want BT full fibre with EE TV.

So what I would like to know is do I contact Sky or will BT do that for me when I put in an order and also will I be able to keep my Sky Yahoo email address?

brewerdave

1. Can you actually have full fibre (FTTP) ?
2.  If you can ,then BT/EE will handle the disconnection from Sky. ASSUMING you haven't agreed a new deal with Sky 
3. You should be able to keep your Yahoo email address

Mark_d

You need to contact the new provider for your broadband - so BT/EE.

Yes you can continue to use your sky email address for free when you leave sky.  But if you stop using that email address they might close it down - so log in to it from time to time even if it is not your main email account.

Silver_Shark

Has anyone got the phone number for me to phone BT to place the order?

Thanks in advance.

iniltous

Do you have Sky TV , that is almost certainly on a different ‘contract’ to your Sky broadband, especially as you state you pay BT for line rental and Sky for broadband, ( which is incredibly rare and a decades old combination that hasn’t been on offer to new customers for years and years ) so if you move to BT for broadband as well as phone that will automatically cancel your Sky broadband but will not cancel your Sky TV , you will need to do that yourself.
BT 
0800 800 150 or 0330 1234150 both ‘free’  numbers 
As far as a Sky email address , you would  have to check with them but they are under no obligation to keep it going if you leave their broadband service , posters on here seem to think it will remain after you leave .