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changed password on my work email address but now not getting email on my mobile as have

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Hi
can anyone help
as not getting work email on my mobile since i changed password on work pc at work on monday ?
  tia 

«1

Comments

  • elsien
    elsien Posts: 35,943 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 22 October 2024 at 5:36PM
    Update the new password on your phone? 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • sorry to ask how though 

  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    No one here knows what email client you use, but in the account settings there.
  • oldernonethewiser
    oldernonethewiser Posts: 2,430 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 22 October 2024 at 5:47PM
    As you have changed your password on one device, any other device that uses the same email will not be able to connect to that account until you change the password on that device as well.

    There will be instructions online to show you how to change the password.
    Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid


  • Vitor
    Vitor Posts: 620 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    sorry to ask how though 

    Call your company's IT help desk?
  • deskhelp
    deskhelp Posts: 121 Forumite
    Tenth Anniversary 100 Posts
    Check your mobile email account setting .. to update your email password. Which mobile phone you are using?
  • alanrowell
    alanrowell Posts: 5,386 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Are you allowed to access your work emails on your personal phone? My company would have kittens if I did that and I'd be pretty quickly out of a job.
  • elsien
    elsien Posts: 35,943 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I was presuming it was a work mobile, but a good point to check.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • fifeken
    fifeken Posts: 2,737 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Log off and back on using new password.
  • Doshwaster
    Doshwaster Posts: 6,312 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Are you allowed to access your work emails on your personal phone? My company would have kittens if I did that and I'd be pretty quickly out of a job.

    Fine if the business runs a BYOD (Bring your own device) policy with appropriate security software, such as Microsoft Intune or VMware AirWatch, loaded onto your personal phone to allow it to access corporate emails and other business applications like Teams, Sharepoint, Workday etc. I haven't had a separate work mobile phone in about 8 years.


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