Southampton Town Quay

andybuk99

Went out to dinner in Southampton last Sunday and parked up. Tried paying twice at a machine and took ages to authorise each time and both time transaction was voided. Checked other machines and there were notes on there from other car users that they were not working. We left our phones at home so I couldn't pay on them and only my 13 year old had hers. I didn't have cash with me as it was a freebee for work I had done FOC. We went to the restaurant which was about 10 minutes away and the owner said I could park in his space. So I went back and moved the car, so all in all 35 minutes maximum.

Got a letter through with a £100 fine, £60 if paid within 14 days. So I have the 2 declined tickets and a picture from the daughters phone of the dashboard time when we left. I haven't got a problem paying for the time I spent there or even the time I attempted to pay for (£3.90 for 3 hours). Is it likely to be dropped if I appeal?

Thanks all!

Coupon-mad

No it won't be dropped on first appeal.

Is this Parking Eye?

Is this a golden ticket (you know, the thing in the NEWBIES thread)?

Gr1pr

I doubt that any fines were issued 

Its either a Parking Charge Notice, PCN , or it's a Penalty Notice, PN , the paperwork will state the correct words

It may not be cancelled on appeal, but it all depends on the paperwork and what the keeper states on their appeal 

Did Parking Eye send it. ?

andybuk99

Sorry, yes its a parking charge notice from parkingeye.

Thank you.

Gr1pr

Check if it mentions POFA or not, especially on the rear page, study the newbies sticky thread in announcements regarding compliance as it may be a golden ticket if there is no keeper liability  ( it may not be relevant land )

Check previous threads on here regarding the same Parking company and location too

andybuk99

Ok. It has got the POFA on the back.

Gr1pr

Study the details, pictures and advice in this example below 

https://forums.moneysavingexpert.com/discussion/6381356/southampton-town-quay-popla-stage/p1

andybuk99

So on the "one size fits all" template should I explain the attempts at paying for parking?

TIA

Coupon-mad

No ...

...because there is no need at first appeal. Just be careful not to tick 'driver' obviously!

...and because you might blab who was driving if you add your story.  

Better to just add the fact that Southampton Town Quay falls within port byelaws and therefore the POFA Schedule 4 does not apply.

andybuk99

Thanks. I was just attempting to pay.

Coupon-mad

But the KEEPER (named on the PCN) appeals.

Not the driver

Not the owner

Not a passenger who tried to pay.

You know this from the NEWBIES FAQS thread.  I already advised the keeper what to add.