DCB LEGAL court claim 2025 - UKPC – Parkhouse Court - Hatfield - Draft Defence.

maddiction

Quick update:  I just received a reply to say they have cancelled one as it was sent in error.. (**Cough** bu!*$***....) and they are looking at the appeal for the other one.....  So  I guess waiting on a POPLA code atm... 

The cancilled one was the one without a windscreen ticket.

Thanks,

m

maddiction

Finally had a reply regarding the appeal for the ticket with the windscreen ticket.

- Fishing for the drivers details 'so they can make a decision regarding my appeal'.... 
- Insisting there signage is up to snuff 
- Mentioning they can use the POFA 2012 to peruse the keeper

Is this one to just completely ignore and wait for a follow up rejection with a POPLA code ? Or is it worth responding to ( as keeper ) re stating that neither NTK was POFA2012 compliant, showing them there non BPA compliant signage and responding to there mention 'drivers should be able to read road sign's at up to 70 mph...'  (Picture of a normal road sign with big readable letters next to a picture of one of there postage stamp sized signs with war and peace printed on it..)?

Thanks,

m

Coupon-mad

Ignore that.

maddiction

So I have just received a letter from dbcl (28-1-25)  ‘notice of debt recovery’ and asking for £170 (same pcn number).

I have not received anything since the 26-11-24 letter from UKPC asking for the drivers details and stating failure to provide would result in there using the already submitted details to come to a decision, at which point a POPLA code will be provided.

Nothing received in the interim between the two letters. 

I’m guessing they will claim a final decision was issued ages ago and the POPLA code has now timed out.  Cinic in me thinks they have probably posted their final decision along with a POPLA code in their office bin.  The pessimist would think it was lost in the post.  In either case never arrived with me, if they have already made a decision. (around 60 days in between these two letters).

I’m concerned they have tried to stymie my POPLA appeal because they know there signage (amongst other things) is very poor.  if this is the case what can I do about it?

What is best course of action at this point?

1/ Write to dbcl informing them I have an open appeal, and I am still waiting for a decision from UKPC, so please cease and desist?

2/ Write to UKPC asking for there formal decision and a POPLA code and ask them to instruct dbcl to stop harassing me?

Coupon-mad

1. Ignore DCB Ltd.

2. Email UKPC's complaints 'team' (in their complaints policy) asking for their formal decision and a POPLA code and demand that they instruct DCB Ltd to stop harassing you otherwise you will report UKPC to the BPA.

maddiction

Thank you for the reply Coupon-mad.

I duly emailed the complaints email address as advised and have today (finally) received a reply saying that as they didn't receive a reply to there letter asking for further information (driver detail) they made their final decision and supposedly wrote to me in December with this.  They then attached a copy of this supposed letter to the email, dated 18/12/24 which has a popla reference code on it. 

Obviously I did not receive this letter (trying to do a surprised face here...) despite  having received every other letter they have sent demanding money......  Call me sceptical but I would hazard a guess they posted it in the bin, if they ever even generated it at the time.

Is this part of there scam?  Fairly reasonably believable a letter could have gotten lost in the post (but in which case it would not have been delivered and thus not given me fair access to appeal).  I suppose they could claim I had received, but not acted upon, however I would counter that I have responded to there initial PCN (as well as the double dip postal PCN issued 5 minutes apart for the same event, they are that honest of a company...) and have then made effort to follow up having not heard anything about my appel direct to them, so that is not that likley.

The email reply received from there complaints department notes: 'The opportunity to appeal this charge further has expired' (Ghost of Christmas letters with POPLA code allegedly sent 18/12/24 and now end of March '25).

What are the options now?  Can I do anything with them claiming they have sent a POPLA code back in December other than just wait and challenge in court?

Thanks!

Coupon-mad

maddiction said:

Thank you for the reply Coupon-mad.

I duly emailed the complaints email address as advised and have today (finally) received a reply saying that as they didn't receive a reply to there letter asking for further information (driver detail) they made their final decision and supposedly wrote to me in December with this.  They then attached a copy of this supposed letter to the email, dated 18/12/24 which has a popla reference code on it.  

Obviously I did not receive this letter (trying to do a surprised face here...) despite  having received every other letter they have sent demanding money......  Call me sceptical but I would hazard a guess they posted it in the bin, if they ever even generated it at the time.

Fairly reasonably believable a letter could have gotten lost in the post (but in which case it would not have been delivered and thus not given me fair access to appeal).

I suppose they could claim I had received, but not acted upon, however I would counter that I have responded to there initial PCN (as well as the double dip postal PCN issued 5 minutes apart for the same event, they are that honest of a company...) and have then made effort to follow up having not heard anything about my appeal direct to them, so that is not that likely.

The email reply received from there complaints department notes:

'The opportunity to appeal this charge further has expired' (Ghost of Christmas letters with POPLA code allegedly sent 18/12/24 and now end of March '25).

What are the options now?

Can I do anything with them claiming they have sent a POPLA code back in December other than just wait and challenge in court?

Is this part of their scam? 

Yep. Seen this loads of times.

Pretend a NTK was posted

and/or

Pretend a rejection letter was posted

The useless 'Joint Code' 2024 doesn't require a PPC to prove when a 'letter' or email was sent, despite PPCs all using third party mailers, and most use Unity5 (Zatpark) software that CAN print proof of posting.

We've seen images of Unity5 proof of posting and so has the MHCLG because I showed them that capability. So the Government know.

It would be easy for PPCs and good practice, but no...the APAs don't want it. Wonder why?!

maddiction

That's rubbish!

Is there any reply to it?! They say they posted it, I say I didn't receive it.  On balance of probability I have promptly replied to everything relevant (except the letter asking for the drivers details), email received replies etc.. But have not gone to POPLA (clear easy win with there rubbish signage).  I say I have received all the money demands bit NOT the POLA reference.  Good for a court I guess.

Is my only option currently to complain to the BPA?  Not much hope with though...

and wait for court proceedings to start?

Thanks

Coupon-mad

You could try replying and asking UKPC for the Unity5 proof of posting, failing which you'll complain to the BPA. Keep on at them.

maddiction

Finally had a Claim form come thorough for this one.

First question (while i'm re-reading the newbie thread on how to procced):  How long do I have to acknowledge service of the claim, I ask specifically as the letter is dated the 17th and only just come through the door my end (25th) so some 8 or 9?! days already gone and I have only just received.

Thanks