Caution with CheapEnergyClub, wrong rates!

akira181

Just a word of warning, best to double checking it's all correct before ploughing ahead with the recommended default!

I was checking if my current dual energy fix was still good or worth changing. I'm with Co-op Energy/Octopus and I was surprised to see the search say OVO Energy would be £40 a year cheaper at £100 a month when I'm currently paying £90 a month and my account is in £390 in credit.

I done some digging and found that both tariffs were wrong. It had my Coop tariff higher than actual (in unit rates and standing charge for gas and electricity) and the suggested OVO tariff lower than actual (unit rates were correct but the standing charge was considerably lower than actual for gas and electricity).

Doing the maths myself with the actual rates, switching to OVO would cost me ~£70 a year more.

rodp_2

This is interesting.... I too have noticed an incorrect tarrif

My current one if this for Next Pledge Tracker 12m V3

one Eon Next website

Next Pledge Tracker 12m V3

Electricity usage	3,877kWh
Electricity unit rate	24.27p per kWh
Electricity standing charge	50.84p per day
Gas usage	7,980kWh
Gas unit rate	5.94p per kWh
Gas standing charge	31.43p per day

On MSE Cheap Energy Club
Next Pledge Tracker 12m V3

Elec

Tariff: Next Pledge Tracker 12m V3 | End date: Not applicable

Early exit fees: help £25 (unless you’re 50 days from the end)

Unit rates

Unit ratehelp	22.157p All kWh
Standing charge help	49.916p per day

GAS

Tariff: Next Pledge Tracker 12m V3 | End date: Not applicable

Early exit fees: help £25 (unless you’re 50 days from the end)

Unit rates

Unit ratehelp	5.184p All kWh
Standing charge help	31.011p per day

The calc they have at the top seems to be aligned to the rates they have registered.  So that is completely out with what Eon Next say.  I have checked my address details (HP16) too to make sure the post code is right.

So basically, it says I should save £150 if I switch to the tarrff I'm currently on!  Also it says that there is no end date - which is wrong as mine is coming to the end (10th Jan).

Any one else have this problem?  How do we alert MSE to this issue?

@Dobbibill / @victor2, excuse me for linking you into this thread this way - but can you advise as to how we ask MSE to fix this issue or at least alert them to it?

Thanks


similar threads: https://forums.moneysavingexpert.com/discussion/6376739/cheap-energy-club-comparison-rates-are-wrong?utm_source=community-search&utm_medium=organic-search&utm_term=wrong+rates

victor2

Hi @rodp_2, you could contact the cheap energy club on creditclub@moneysavingexpert.com.

The rates for E.on Next PLedge Tracker agree with Eon for my area, but it may have something to do with it being a variable tariff and/or the latest rates not being picked up correctly for yours.

Staff may not be around much over Christmas, so it might take them some time to look into it.

Gerry1

Is Next Pledge Tracker 12m v3 still offered to new customers?  I'm being offered Next Pledge Tracker 12m v7.

victor2

Gerry1 said:

Is Next Pledge Tracker 12m v3 still offered to new customers?  I'm being offered Next Pledge Tracker 12m v7.

I got v7 too. Don't know how rodp_2 found v3!

Northern_Wanderer

I also had issues with incorrect quotes on Cheapenergyclub and Unravelit. Spent ages doing proper calculations based on rates displayed. Picked best tariifs, went to Octopus to get a quote and it was different rates. Went to Ovo to get quote and it was different rates. So both comparison sites were wrong, complete waste of my time!

rodp_2

victor2 said:

Gerry1 said:

Is Next Pledge Tracker 12m v3 still offered to new customers?  I'm being offered Next Pledge Tracker 12m v7.

I got v7 too. Don't know how rodp_2 found v3!

I went onto 'Eon Next Pledge Tracker 12m V3' on 10/01/2024.  Am switching over to 'Eon Next Fixed 18m v12' on 10/01/2025.  I was trying to switch earlier as it's cheaper but it looks like they won't switch me over to the new one until the previous one actually ends.  Sometimes I've been able to move immediately but maybe they've changed their policies.

Thanks Victor2, I'll send them an email.