Blomberg Induction Hob - Warning

Locrian

This company owned by Beko out of South Africa tell customers that their induction job ovens do not work properly unless the correct induction pans are bought, but do not specify the exact quality. You are left to find out...

The symptoms of the wrong pans are overheating when using four plates and plates not reaching full temp (btw, your normal gas hob pans do not work on these hobs to begin with). 

The symptoms above feel like a faulty oven (perhaps malfunctioning elements, power supply issue, or poor air flow) and not a pan issue, so you phone to book a service visit and despite every question and terms&conditions asked and discussed, they don't even mention the pans - but what do you think the engineer tried first? Their own set of pans..an engineers visit costs £155! 

It's a subtle scam and they do not acknowledge it, so be warned that if you have these frustrating problems which ruin your cooking experience, that you must either buy next level pans or pay Blomberg to find out that you need to, either way you pay. 

FlorayG

Do you mean that cheaper induction compatible pans 'don't work' but expensive ones do? In what way do they not work?
Plates will not reach full temperature on any induction hob if you are using all of the plates at once. There is a maximum output for the whole appliance which has to be divided among the plates in use

CliveOfIndia

I'm not quite sure what your issue is.  Induction hobs work by creating magnetic eddies, so the pan has to contain iron.  Whether it's cast iron, stainless steel or any other ferrous alloy shouldn't matter.  The most common problem is trying to use aluminium pans, which by their very nature are non-ferrous.

This is how all induction hobs work.  The simplest way to check whether your pan is suitable is just to stick a magnet on it - if the magnet sticks, the pan will work on an induction hob.

DullGreyGuy

Locrian said:

This company owned by Beko out of South Africa tell customers that their induction job ovens do not work properly unless the correct induction pans are bought, but do not specify the exact quality. You are left to find out...

The symptoms of the wrong pans are overheating when using four plates and plates not reaching full temp (btw, your normal gas hob pans do not work on these hobs to begin with). 

The symptoms above feel like a faulty oven (perhaps malfunctioning elements, power supply issue, or poor air flow) and not a pan issue, so you phone to book a service visit and despite every question and terms&conditions asked and discussed, they don't even mention the pans - but what do you think the engineer tried first? Their own set of pans..an engineers visit costs £155! 

It's a subtle scam and they do not acknowledge it, so be warned that if you have these frustrating problems which ruin your cooking experience, that you must either buy next level pans or pay Blomberg to find out that you need to, either way you pay. 

Assume you are meaning hob when you say oven?

Your wrong, our pans, other than 1 aluminium one, which were our "normal gas hob pans" do work perfectly on our induction hob. Some of them are a high end stainless steel and others are very old cheap cast iron, the ultimate move to induction was somewhat inevitable so just made sure we bought appropriate pans when we did. 

Don't get your "overheating" comment? Most induction hobs are designed such that their power supply won't support all rings on full power, however some are worse than others, this has nothing to do with pans but the fact its got 4 rings rated to 3kW but doesn't come with power connections to support 12kW draw... some will want a 32a fuse so your limited to 7.5kW draw, some come with a 13amp plug so limited to 3kW (ie 1 ring on full means the others can't be on at all)

Very surprised that your online searches didnt point out that you needed pans with a magnetic base

vacheron

We have a Neff induction hob and all of our 15 or so original gas pans (except 2) worked fine.
Our pans were decent quality, but most were 10 years old and certainly not "next level".

A magnet test will let you know if they have iron in the base, and the strength of the magnets attraction will give an indication of what concentration of iron is present.

Our hob also has a "pan test" feature where you place your pan on the hob and run a test and the hob will tell you how well the pan will work with the hob with a scale of 0 to 5, (0 being "will not work", and 5 being the best). Neff recommended a score of 3 or above for best results.

Edit:  Out of curiosity I downloaded 2 Blomberg induction hob manuals from the internet and both define the type of pan required in both the "How to use the hob" sections, and the "Troubleshooting" sections. Both manuals also show that the hob includes a saucepan test which will flash if the pan is not compatible.

Ergates

Locrian said:

btw, your normal gas hob pans do not work on these hobs to begin with) 

There's no such thing as a "gas hob pan" (any pan will work on a gas hob!).  Pans with a steel or iron base will work on an induction hob (as long as the base material doesn't have too high a nickel content).  Some companies will tell you if the particular pans are compatible with an induction hob, but not always.  Many pans are aluminium (especially the cheaper ones), which won't work - unless it has a steel/iron base.  That's all there is to it. 

Locrian said:

This company ....tell customers that their induction job ovens do not work properly unless the correct induction pans are bought, but do not specify the exact quality. You are left to find out...

I just went onto the Bloomberg webpage and downloaded a manual for a random induction hob and it lists the types of pans compatible with an induction hob:  

MIN54308N.pdf (bekoplc.blob.core.windows.net)

Locrian said:

It's a subtle scam and they do not acknowledge it 

It's not a scam.  You could have avoided the callout by conducting the most basic amount of research on your own.