Cancelling the TV Licence Online??

xflare

I havent watched any TV for the last 6 months, but have still been paying my TV Licence when I clearly didnt need to.  I tried to cancel this online but it just says that I have to phone them to do it, even though I paid via Direct Debit??   To continue with your cancellation, please call a member of our team on 0300 790 6098*.

Is it no longer possible to cancel this online via the website?

oldernonethewiser

Do you have to call them after using this form?

https://forms.tvlicensing.co.uk/Viewer?FormName=Refund and cancellation request (1.3).wdf

xflare

Thats the page I get taken to if i click the "Apply for a refund on a previously cancelled licence" 

oldernonethewiser

Have you filled it in and tried to submit it?

pallyman

This is what happened when i did this,i think its a ploy to get you to continue the licence as they said you cannot watch this & that.Told them i knew this.

xflare

pallyman said:

This is what happened when i did this,i think its a ploy to get you to continue the licence as they said you cannot watch this & that.Told them i knew this.

This is my feeling, another intimidation tactic.

Cornucopia

Phoning them is probably the best option if you want to receive the refund you may be entitled to.

km1500

I wouldn't be afraid of calling them 

I am no particular fan of TVL but if you call then they will process the cancellation for you