Unexpected £520 compensation now confirmed by BA - thank you Martin!

ahmurray

My business trip to Orlando on 19th August 2024 was cancelled the night before.  As the next available flight was a day later I cancelled and booked with another airline (Norse - who were actually much cheaper and better!).  As I got a full refund from BA and didn't take the flight I didn't think any compensation was due until I saw Martin's weekly email on September 17th indicating that I could still claim.  I tried the Resolver route but then saw there was a direct option via the BA website.  I submitted the claim which required minimal information, just my booking details, and received an email the following day stating my claim had been approved and I would receive the full £520 compensation.  Money is tight right now so I'm hugely grateful to Martin and all the MSE team for the great work they do in helping consumers.

eskbanker

Maybe worth posting on this thread:

https://forums.moneysavingexpert.com/discussion/6466170/flight-delay-compensation-successes