We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Change of flight details by Easyjet

Options
Hello,
Sorry if this is repeating what other people have said.
I recently received an email from Easyjet saying that my flights from Bristol to Madeira had been cancelled and that no further flights would go from there. (This was a package holiday inc hotel) They had changed the flights to Gatwick (same flight times, early morning). We live in Cornwall and had booked an overnight stay at the Hilton (non refundable). I phoned Easyjet and got a next to useless response, just reading my 3 options to me over the phone, which I already new about! They said no to refunding the Hilton, no to paying travel costs or hotel stays for London Gatwick, so a lot more expense for us if we agreed the change of airport. Disappointingly we had to choose the refund as we could incur further costs from our budget. 
Should we be entitled to claim compensation due to total loss of holiday?

Many thanks.

Comments

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.