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Solicitor letter

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  • Okell
    Okell Posts: 2,673 Forumite
    1,000 Posts Second Anniversary Name Dropper
    No it was really simple. Nobody hurt and the damage was minimal. I’ve seen and spoken to the person several times since and nothing mentioned. I am assuming as the letter states they are being appointed by MY insurance it’s something to do with assessing the validity of the claim being made? It’s not a letter stating they are from the other person. It’s from a firm instructed by my own insurers.
    You never said in the OP that they'd been instructed by your own insurers.  You simply said that the letter said they'd been instructed to act on your behalf regarding the claim.  No mention of who had instructed them and you wrote as if you didn't know who had instructed them.

    Why don't you do what I suggested earlier and 'phone your insurers and ask them.  They are probably more likely to know what is going on than any of us here are...
  • Thank you. I have to wait until Monday as the department I need isn’t in. I was just trying to get a worry off my mind. I wouldn’t have deliberately omitted that information, I obviously should have added it but in a stressful situation I didn’t. 
  • Okell
    Okell Posts: 2,673 Forumite
    1,000 Posts Second Anniversary Name Dropper
    There is absolutely no point at all in worrying about it until you've contacted your insurer and found out what is happening.  You have insurance so that your insurer can manage any claim on your behalf and pay out on your behalf if you are found to have any third party liability.  Trust them to manage it for you, but ask them to keep you informed
  • molerat
    molerat Posts: 34,615 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    My son only found out he was in court when I noticed his name in the court rolls when I was randomly having a nosy.  He wasn't called and only heard about what happened when he got a letter from his insurer that the claim was now all settled.  It seems the other insurer had not paid the claim.
  • victor2
    victor2 Posts: 8,139 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    I got a letter from supposed solicitors acting for the third party after I was involved in a very minor shunt many years back. There was no doubt it was my fault and I informed my insurers, although I had made it a point not to admit fault at the scene. Anyway, the letter said I should provide them with my solicitor's details as the occupants were claiming whiplash and I had admitted fault.
    I phoned my insurers who said I should not reply to the letter but send it on to them. I did and never heard any more.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

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  • Surely I can’t be sued for literally a bump on the front wing of a stationary car?!

    5/6 years ago my friend was involved in a minor bump. Fortunately his wife took a couple of pictures on her phone. They reported it to their insurer. A few weeks later they were contacted by the insurer questioning their claim as to damage. They told the insurer they had taken a photo and they asked her to send it to them.

    That is where I got involved as she did not know how to do so. I spoke with the insurer, explained the problem and agreed that I would forward it to them.

    They rang later to say thanks as her photo told a different story. Her picture showed a scuff on the bumper whilst the other party’s picture showed a vehicle needing a new front end. It was an attempt at a fraudulent claim that did not succeed and they were prosecuted

    That is why you just pass such things onto your insurance.


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