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  • If above doesn't work
    Go to setting & Privacy & Security
     

    Select Manage Data

    and search for moneysavingexpert
    select that below and remove selected will become active, click on that and save changes.
    That will just remove cookies & data from this site, all into from other sites will remain.

    Let's Be Careful Out There
  • J_B
    J_B Posts: 6,814 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Try History > Clear Recent History

    Try just clearing the Temporary cached files and pages as that won't wipe everything.

    Job's a good un - many thanks!
    Back to normal now!
  • Glad it's sorted :)
    Let's Be Careful Out There
  • MSE_James
    MSE_James Posts: 1,685 Community Admin
    1,000 Posts Fourth Anniversary Cashback Cashier Newshound!
    Thank you @HillStreetBlues  - will remember that if anyone else reports similar issues.
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
  • J_B
    J_B Posts: 6,814 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 27 September 2024 at 7:40AM
    The problem has reoccurred!
    :(

    But, clearing the cache again resolved it!
  • MSE_Stephen
    MSE_Stephen Posts: 777 Community Admin
    Part of the Furniture 500 Posts Combo Breaker Savvy Shopper!
    edited 27 September 2024 at 9:54AM
    Hi @J_B

    I haven't been able to reproduce this. I'd always recommend making sure your browser is up-to-date.

    If more users report an issue, and it doesn't seem to be isolated to your device, I'll be able to see if our forum provider can look into this. 

    For easy clearing of cache in Firefox, a good shortcut is Ctrl + i (Cmd + i on mac).
    Then on the Security tab, you can remove data for just the site you're viewing:


    (Also available from menu as 'Page Info' in menus, but the placement varies on different systems.)
    Join the MSE Forum
    Get the Free MoneySavingExpert Money Tips E-mail
    To report inappropriate posts: click the report button
    Flag a news story:
    news@moneysavingexpert.com
  • HillStreetBlues
    HillStreetBlues Posts: 6,105 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    edited 29 September 2024 at 3:56PM
    J_B said:
    The problem has reoccurred!
    :(

    But, clearing the cache again resolved it!
    If it gets a pain then you can get FF to delete the cache when it closes
    Settings>Privacy & Security
    Scroll down to History select Clear history when Firefox closes then click on settings to the right and  select Temporary cached files and pages (make sure it's the only one ticked), then save changes.


    Let's Be Careful Out There
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