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In contract price rises

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Looking for a new broadband deal and see all companies are now offering 18 month or 2 year deals. What I would like to know, is anything being done about the in contract price rises, which currently are £3 each year? That is more than a 10% rise per year, well above inflation. How are they allowed to get away with robbing us? All companies are doing it, so we can’t argue it, we can’t go somewhere else. 
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  • MSE_James
    MSE_James Posts: 1,685 Community Admin
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    Please report all problem posts to forumteam@moneysavingexpert.com
  • la531983
    la531983 Posts: 3,113 Forumite
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    edited 20 September 2024 at 10:28AM
    Yes, as above, which will likely work out worse for consumers as companies will just add (as an example) a flat £4 on, rather than inflation + a percentage which at the moment is likely to work out cheaper.

    But people wanted this, so suck it up.
  • There are still some companies that don't increase the price during the contract, Zen Internet for example.

    I am currently with No-One Internet who also don't raise the prices during the contract but are only available in City Fibre areas.
  • Mark_d
    Mark_d Posts: 2,401 Forumite
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    jules69 said:
    Looking for a new broadband deal and see all companies are now offering 18 month or 2 year deals. What I would like to know, is anything being done about the in contract price rises, which currently are £3 each year? That is more than a 10% rise per year, well above inflation. How are they allowed to get away with robbing us? All companies are doing it, so we can’t argue it, we can’t go somewhere else. 

    Either you can pay £20 per month with a £3 price rise during your 2-year contract.  Or you can pay £30 per month and have no price rises over the two years.
  • One obvious solution to annual in-contact increases. Most? broadband suppliers will have 1 year contracts available if you dig.

    They will, of course, be more expensive than the longer contracts, but at least now you can compare actual costs over more than 12 months. 
  • jules69 said:
    Looking for a new broadband deal and see all companies are now offering 18 month or 2 year deals. What I would like to know, is anything being done about the in contract price rises, which currently are £3 each year? That is more than a 10% rise per year, well above inflation. How are they allowed to get away with robbing us? All companies are doing it, so we can’t argue it, we can’t go somewhere else. 

    All companies do not do it, so you can go elsewhere.  You just have to avoid the "big names" that compete on price.

    Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 2023
  • quartzz
    quartzz Posts: 192 Forumite
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    I've just initiated a new contract with Gigaclear internet. apparently if they introduce mid contract price rises, you can cancel.
  • iniltous
    iniltous Posts: 3,679 Forumite
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    edited 20 September 2024 at 7:36PM
    FWIW, if you took a £60 broadband package , a £3 increase is  5% , which given the previous CPI increases was inflation ( target 2% ) plus 3.9% , so a 5.9% increase, so it’s less .
  • bristolleedsfan
    bristolleedsfan Posts: 12,645 Forumite
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    edited 20 September 2024 at 8:29PM
    If in Full Fibre area Now Broadband powered by SKY  Full Fibre 100 very competitive @ £25 per month  - £90 cashback via Topcashback more than covers in contract price increases.
  • iniltous said:
    FWIW, if you took a £60 broadband package , a £3 increase is  5% , which given the previous CPI increases was inflation ( target 2% ) plus 3.9% , so a 5.9% increase, so it’s less .

    Conversely if you have a £30 'deal' the £3 (e.g. vodafone, amongst other) is an extortionate 10%, Ofcom, the shafter of consumers to benefit the corporations at their expense?
    The so called ban by Ofcom totally misses the mark, it should be Banning in contract price increases not just the unsustainable cpi +%, whos pay rises comparitively, let alone the retired or those on benifits. Looks like an Ofcom replacement is needed.
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