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How to appeal - No NTK 3 years ago and now starting court action

Hi

Apologies for posting this but have read through guidance and a few threads but can't find something to address this scenario:

3 years ago a relative who received a PCN notice from Civil Enforcement didn't pay it until costs spiraled to well over £200 when they then paid it.  They considered this the end of the matter.

Several months ago, out of the blue, CE started court proceedings saying that the charge was unpaid and they were going to pursue this through the courts.  Several things submitted through appropriate channels to explain had paid, including a letter to CE.

Today relative received a letter from CE explaining that PCN XXX *had* been paid, but for last few months they have been chasing money for *second* unpaid PCN for a similar amount of money (well over £200) for parking at the same car park, around the same time.  The letter simply invites the relative 

However, these are the facts:

1. Relative put in reg number for parking (it was a pub) but has no proof of this - it's 3 years ago.
2. Relative received no NTK for this. Only the other one which was eventually paid.
3. Relative is unable to speak to the pub as it no longer exists. It is now another business and CE no longer manage the car park.

It's absolutely scandalous that they're starting proceedings for another large amount of money when they've already had large amount of money and didn't send a NTK. 

But how does relative go about appealing this?  Can / should we write to company using their appeals online and explain that they received no NTK, given we've seen no proof of offence, no NTK; nothing other than a second reference number for a PCN?   And if this is rejected, can the relative appeal to POPLA given this is 3 years ago?

Thanks in advance

Comments

  • DE_612183
    DE_612183 Posts: 3,948 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Have they started court proceedings?

    Ie have you had a letter of claim from the court?
  • DE_612183
    DE_612183 Posts: 3,948 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    The usual reason that you have not had any correspondence is that the address on the V5 is wrong - then when a race hass been done the new address pops up hence the letters you're getting now.
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 19 September 2024 at 2:45PM
    Unfortunately, parking companies go after the easy money.
    Having given CEL £200 once, CEL will then scratch around looking for other easy money from this willing victim.

    What is the Issue Date on the Claim Form?

    Can you please show us a picture of the Particulars of Claim - with personal detail hidden of course.

    Has an Acknowledgment of Service been filed?
    If so, upon what date?
    The MCOL Claim History will have the definitive answer to that.


    Edited to add...

    However, having written that, I now see...
    Several months ago, out of the blue, CE started court proceedings...

    Several months ago??

    What stage are you at now?

  • DE_612183 said:
    Have they started court proceedings?

    Ie have you had a letter of claim from the court?
    Thanks. Relative was sent an N180 form and emails talk about filing a DQ which was then said to be filed out of time.  That appears to be last exchange which then led to writing to company direct to again explain that it’s been paid. It was only then when they wrote back to say this is a different parking charge with costs, apparently on the same day.  The company had again asked to pay if via their website and relative not tempted to so this as finding it all stressful. 
  • Coupon-mad
    Coupon-mad Posts: 153,572 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What do you mean "Relative was sent an N180 form and emails talk about filing a DQ which was then said to be filed out of time."

    Show us the MCOL history.
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