PCN Success - Sainsburys/Euro Car Parks

FentonBeesley

Hi all, 

Thought I'd just share my experience with a PCN received last week. 

Received a PCN through the post from Euro Car Parks detailing my overstay at a Sainsburys car park near me. Was just about to fall for it when I decided to Google the legality of these shysters. Found myself in here and read the newbie thread; with a swagger I walked into said Sainsburys to the customer service desk. I explained I'd received this letter and that I'd been instructed to ask a store manager to cancel it for me. The chap behind the counter just nonchalantly said "Oh yes, no problem, I'll cancel that for you now". 30 seconds later I was out of there.

I wish you all the best in your PCN dramas!

Nellymoser

Hope the chap behind the counter gave you written confirmation it was cancelled! 

FentonBeesley

Nellymoser said:

Hope the chap behind the counter gave you written confirmation it was cancelled! 

I took a photo of his screen detailing the cancellation. Hope that's enough. 

Coupon-mad

Perfect!  PLAN A strikes again!

Always complain to the retailers first. They can almost always cancel PCNs and even if not, it's very good for them to hear how annoyed customers are.

FentonBeesley

Coupon-mad said:

Perfect!  PLAN A strikes again!

Always complain to the retailers first. They can almost always cancel PCNs and even if not, it's very good for them to hear how annoyed customers are.

Thank you for all your work on this.