Qatar delay

pmk741

Hi all

Recently experienced a 4.5 hour delay due to operational issues between Doha and Hanoi on Qatar airways. Our journey started in Manchester but is it not eligible as it is the second leg out of Doha that was delayed or does it still apply as we started in Manchester.

I have read the guide but still not sure

Many thanks in advance 

silvercar

Eligible or not, you will struggle to get anything related to EC laws out of Qatar. 

Alan_Bowen

If it was a thorough ticket, you are eligible for compensation but although Qatar is great when things go well, they tend to have a very different reputation when they don't But at least you should start the ball rolling

eskbanker

Alan_Bowen said:

If it was a thorough ticket, you are eligible for compensation

How thorough does it need to be?

In terms of whether compensation will actually be due, it'll depend on the root cause - "operational issues" may be something within the airline's control, but it's a sufficiently vague term that it could also entail ATC restrictions or the like, where the airline may be able to hide behind extraordinary circumstances, although you'd expect the airline to make that clear when explaining the reason for the delay....

Alan_Bowen

Grammarly again!