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Ombudsman query

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Willow301
Willow301 Posts: 1 Newbie
in Reclaim car finance
Company admits there was des payment applied but said it’s not much so claim not upheld go to ombudsman within 6 months but FCA won’t of ruled by then so do I just wait or will I run out of time?

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  • Ayr_Rage
    Ayr_Rage Posts: 2,661 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    The FCA has not made any decisions as yet so there is no clock running.

    No claims can currently be made, just enquiries.

    You'll have to wait and see like thousands of others.
  • dunstonh
    dunstonh Posts: 119,575 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Company admits there was des payment applied but said it’s not much so claim not upheld go to ombudsman within 6 months but FCA won’t of ruled by then so do I just wait or will I run out of time?
    The time bar for the FOS is not ticking and is suspended.   And stricting speaking they shouldn't be rejecting any complaints at the moment unless it was neutral DCA (available but not applied) or no DCA.      If it was positive DCA or negative DCA then they should suspend the complaint and put it in their pile to the end of 2025 (or 2026-2027 if legal cases and appeals take longer, as many suspect).




    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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