Civil Enforcement Ltd - Server error submitted appeal

KeithP

I suggest you don't send that appeal.

This paragraph...

On this day, the driver was dropping off my friend, <name>, who was due to stay at the unit for medical treatment. The driver arrived at the car park at 12:51 and parked in a bay, then assisted <name> with her belongings as we made our way to the entrance of the <hospital name>. Due to physical limitations, as the driver is registered disabled, this process took longer than it might for an able-bodied individual.

...in particular, the words "as we made our way" leads one to believe that the appellant was the driver.

I would certainly not be sending...

• A copy of the  drivers disabled blue badge.
• A copy of  the drivers driving licence for verification purposes.

...so that they then know the driver's identity.

Ninnut85

updated, thank you. The issue now is your quoted posts show the original text.....

Ninnut85

This is all so bizarre to me. All this about not mentioning who the driver is, I just don't understand. I've never experienced anything like this in my life. Feels like you need a degree in law before even thinking about parking in a car park.
Apparently honesty really isn't the best policy

KeithP

There is a template appeal already written for you in the opening post of the NEWBIES thread.

The reason there is a template is to save people shooting themselves in the foot when writing their own appeal.

Don't know why you went to the trouble of writing your own bespoke appeal, but by doing that you have fallen into the trap set by these rogue parking companies.

Why does it matter whether you have 'never experienced anything like this in your life'?
Like it or not, this is the world we live in.

Ninnut85

KeithP said:

There is a template appeal already written for you in the opening post of the NEWBIES thread.

The reason there is a template is to save people shooting themselves in the foot when writing their own appeal.

Don't know why you went to the trouble of writing your own bespoke appeal, but by doing that you have fallen into the trap set by these rogue parking companies.

I've never encountered a parking ticket in my life. It offers an appeal so why wouldn't someone write their own appeal? Most people are not clued up or savvy in any way shape or form on these things so how could they possibly know that appealing with the honest details is a bad thing to do?
You don't know why someone went to the trouble or writing their own appeal?
You receive the notice, if says to appeal go here. You go to the website and it asks you to state why you want to appeal. You write your own bespoke reasoning for the appeal. What else would anyone do at that point? That will be the normal response for 99% of people. I honestly don't know why anyone would think to search for a template version to be use for an appeal?

You're coming at this from a perspective of someone who is familiar with this area and already knows the tricks and traps apparently set for these appeals. How would anyone unfamiliar with this know any different? 
I came here looking for help after googling looking for help for the website not submitting the appeal.

Gr1pr

Think of it as a legal case where the paid solicitor tells the client to say "no comment" when questioned or when asked to provide an account.  It is a legal case, over an unpaid invoice for the alleged breach of the parking contract 

Using the unredacted ID gives away far too much personal data to which they are not entitled 

Less is more, ignoring the sage advice here could cost you money at the very least 

Ninnut85

Gr1pr said:

Think of it as a legal case where the paid solicitor tells the client to say "no comment" when questioned or when asked to provide an account.  It is a legal case, over an unpaid invoice for the alleged breach of the parking contract 

Using the unredacted ID gives away far too much personal data to which they are not entitled 

Less is more, ignoring the sage advice here could cost you money at the very least 

Thank you, that helps explain it a bit more. 
I really have no experience with stuff like this at all and it make so little sense to me. All my life with anything like this, I've provided the evidence which proves my innocence, and that has been the best thing to do which resulted the end of the matter. I clearly am stupidly naïve with this car parking stuff where being honest just screws you over. What a world we live in......

KeithP

Ninnut85 said:

You're coming at this from a perspective of someone who is familiar with this area and already knows the tricks and traps apparently set for these appeals. How would anyone unfamiliar with this know any different? 
I came here looking for help after googling looking for help for the website not submitting the appeal.

I'm sorry my response doesn't meet your expectations. I tried. Good luck.

Ninnut85

KeithP said:

Ninnut85 said:

You're coming at this from a perspective of someone who is familiar with this area and already knows the tricks and traps apparently set for these appeals. How would anyone unfamiliar with this know any different? 
I came here looking for help after googling looking for help for the website not submitting the appeal.

I'm sorry my response doesn't meet your expectations. I tried. Good luck.

Cheers man

Gr1pr

Which is a civil dispute between the driver and the hospital , the driver was unable to successfully deliver the patient due to the hospital not allowing quick entry, hence your civil complaint to PALS , because the trust has the power to tell their contractors to cancel the PCN for two main reasons, the problem due to the delays at the locked door by hospital staff, plus reasonable adjustments under the Equality Act 2010 as icing on the cake, both of which should be mitigating factors to obtain the cancellation via PALS and the trust 

The parking company are just doing the job that they are contracted to do, the driver did overstay the grace period, of that there is no question, so not innocent of the actual breach itself. Its quite clear that 24 minutes is 4 minutes beyond the maximum time under the rules listed on the signage 

The blue badge and driving licence don't enter into the case, nor your date of birth on the documentation, nor any other data apart from reasonable redacted ID as the aggrieved keeper of the vehicle due to frustration of contract, unable to comply with the signage due to reasons beyond their control 

As for the various topics themselves, complain about it to your local elected MP