High gas consumption.

Sunshine_girl2

Hope someone may be able to offer advice about my problem. I have a gas smart meter that doesn't work, so have to do manual readings every month. All has been ok until today , my meter is saying I have 185 units in a month. Last month I used 4, have ruled out a gas leak. 

Can a gas boiler be faulty without being on, only use combi for washing up in the summer so there is an issue somewhere .
Any ideas or has this happened to someone else. 

MP1995

What make and model is your meter?

Gerry1

Yes.

https://forums.moneysavingexpert.com/discussion/6550601/unusually-high-gas-usage/p1

Sunshine_girl2

MP1995 said:

What make and model is your meter?

My meter is a EDMI GS 60B

Sunshine_girl2

Gerry1 said:

Yes.

https://forums.moneysavingexpert.com/discussion/6550601/unusually-high-gas-usage/p1

Thank you, I found this one after doing mine. 

Sunshine_girl2

I have switched my boiler off now for 12 hours , will see what the meter says in the morning . 

Gerry1

Sunshine_girl2 said:

I have switched my boiler off now for 12 hours , will see what the meter says in the morning . 

Better to start by switching the gas off at the meter, using the red lever or yellow knob as outlined in the other threads.

If the reading changes then the the meter is definitely faulty and you won't have to waste time looking for non-existent leaks.

Sunshine_girl2

Smart meter didn't register any change overnight , so will do as @Gerry1 suggested tonight. 

FreeBear

Sunshine_girl2 said: Can a gas boiler be faulty without being on, only use combi for washing up in the summer so there is an issue somewhere .

Some (most ?) combi boilers will fire up at regular intervals to keep the internals heated ready for the moment when you need hot water. One or two boilers even come with an integral storage tank (such as the Viessmann 111).

Switching the boiler to eco mode usually disables the regular firing at the expense of a slight delay in getting hot water out of a tap - Check the user manual to find out how to set the mode.

Sunshine_girl2

I have now been told there is definitely no gas leak , and my boiler has been tested and no problem there. 

I have reported back to Octopus, will now see what happens next. 

Anyone any tips on how to deal with Octopus, it's obviously a faulty smart meter. 

BarelySentientAI

Sunshine_girl2 said:

I have now been told there is definitely no gas leak , and my boiler has been tested and no problem there. 

I have reported back to Octopus, will now see what happens next. 

Anyone any tips on how to deal with Octopus, it's obviously a faulty smart meter. 

Why?

You've tested that the meter doesn't count up when there's no gas use.  That rules out one way that the meter could be faulty (and that's the way we often find out).

What you mean is "it might be a faulty smart meter because I can't remember doing anything that might have used more gas".

You can get the meter tested, but if it's not faulty then you'll have to pay for the test.