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Heat Geeks
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thevilla said:Flow temp quoted was 45 degrees max. Our boiler doesn't display temperature but we ran it pretty cool last winter. Never too hot to hold the radiators.Reed1
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I received a call from HGs advising their tardiness in answering my questions was due to holidays and the original engineer will call me sometime soon.I got in touch with Octopus and they'll only re pipe 5 radiators so it doesn't look like I'll be getting a heat pump for some time unfortunately.I'm pleased HG have made contact. I was feeling ripped off.4.7kwp PV split equally N and S 20° 2016.Givenergy AIO (2024)Seat Mii electric (2021). MG4 Trophy (2024).1.2kw Ripple Kirk Hill. 0.6kw Derril Water.Whitelaw Bay 0.2kwVaillant aroTHERM plus 5kW ASHP (2025)Gas supply capped (2025)1
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Reed_Richards said:Cross quoting from the Octopus thread:Folks need to understand that Heat Geek Assured is different from a Heat Geek trained heating engineer. Everyone also needs to understand that Heat Geek is a "brand" not a saint. Plus Heat Geek training is online not practical. There's nothing wrong with that but you want on-the-job experience too.
Heat Geek Assured gets you a guarantee of sorts but note that British Gas provide similar - a definition of efficiency/capability that they guarantee. You may or may not pay a lot more for this with HG Assured than a HG trained installer may offer. Also, in my area at least 2 of the installers on the local Octopus team are HG trained that I know about.
Take note, by Adam Chapman's own admission, HG Assured has only done 200 installs nationwide so far. I'm sure they'll get many more but understand the nature of 'Platforms' and 'Branding' and don't be mesmerised by hype.
The independent HG trained (and promoted by HG) installer who I dealt with thinks HG's heat loss software is as clumsy and too 'tick box' as most of the others so he designed his own software in lockdown.
HG is lucky to have Urban Plumber - a heating 'genius' if ever there was one (check his YouTube channel for useful videos) - promoting their brand but not every HG installer is going to be Urban Plumber.
Urban Plumber btw has a video online of a heat pump install he did with no radiator changes even though they were little K1s. Not the most efficient on the planet but a lot better than you would think. (The householder was waiting to renovate so he didn't want to change any rads).
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