Ryanair claim for cancellation or delay?

mirarii

Hi, I had a very delayed journey and can’t work out which part(s) I can claim for.

I had an 8:15 - 11pm flight booked LON Stansted to Berlin on a Friday.

I got an email the flight was cancelled at 5:30 pm while on my way to the airport, due to air traffic control reasons.

Went to the desk and due to the Euros that weekend, there were no flights to anywhere in Germany til Monday. Since I was attending the Euros and keen to get there by any means, I rebooked to Vienna departing 6:50 pm.

The Vienna flight was then 5 hours delayed due to thunderstorms. Eventually it departed midnight. I arrived at 3am and then took a 9 hour train from Vienna to Berlin costing £200, eventually arriving at 2pm the next day (13 hours past my original arrival time).

Now trying to sort this out…

Do I claim for the flight delay (I think), or the cancellation?

They couldn’t fly me to my original destination - can I claim for the cost of my train from Vienna to Berlin?

Or am I out of luck because it was air traffic control and thunderstorms which I think are considered outside of their control?

mdann52

Yes you can claim the train if they couldn't reroute you via flights.

If it was genuinely ATC and thunderstorms that caused the delays and cancellations, then you can't claim the fixed-rate compensation.

The ATC cancellation is probably worth attempting to claim anyway, as Ryanair will have to prove they took "all reasonable steps" to not cancel the flight, which is difficult to do from their main hub, assuming it was an ATC delay on an incoming aircraft.